Lindsay Matsubayashi
Van Nuys,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Knowledgeable and dedicated customer service professional with extensive experience in Building Operations industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.
Overview
6
6
years of professional experience
Work History
Building Operations Attendant
Associated Students CPP
08.2022 - Current
- Improved building safety by conducting regular inspections and promptly addressing maintenance issues.
- Maintained a clean and organized environment for tenants through diligent custodial tasks in common areas, restrooms, and exterior spaces.
- Inspected equipment and repaired or replaced to avoid downtime.
- Assisted in proper upkeep and preventive maintenance of materials and systems.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Summer Fair Volunteer
Venice Hongwanji Buddhist Temple
06.2018 - 06.2023
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
Urban And Regional Planning
Cal Poly Pomona
Pomona05.2026
High School Diploma -
Granada Hills Charter High School
Granada Hills, CA06.2022
Skills
- Maintenance Scheduling
- Groundskeeping
- Facility Management
- Cleaning procedures
- Grounds Maintenance
- Customer Service
Timeline
Building Operations Attendant
Associated Students CPP
08.2022 - Current
Summer Fair Volunteer
Venice Hongwanji Buddhist Temple
06.2018 - 06.2023
Urban And Regional Planning
Cal Poly Pomona
High School Diploma -
Granada Hills Charter High School