Katherine Smoes
Coopersville ,MI
Summary
Dependable and adaptable student with a background in customer service and instructional roles. Known for strong teamwork and collaboration skills, ready to leverage expertise to foster supportive environments and enhance customer satisfaction. Committed to building relationships and creating a positive environment for students, customers, and colleagues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Well's Orchards
Walker, MI
08.2025 - Current
- Assisted customers in product selection, enhancing their overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers by answering questions and fulfilling requests.
- Answered prospective customer's questions over the phone as well as take orders.
Assistant Swim Instructor and Office Staff
Seaville Swim Club
Coopersville, MI
06.2023 - Current
- Assisted lead instructor in delivering swim lessons to diverse age groups and skill levels.
- Developed and implemented engaging practice drills to enhance swimmers' techniques and confidence.
- Monitored safety protocols during lessons, ensuring a secure environment for all participants.
- Provided constructive feedback to students, fostering improvement and encouraging continuous learning.
- Evaluated student progress regularly, adjusting lesson plans to meet individual needs effectively.
- Taught students pool and water safety guidelines.
- Warmly welcomed guests and members to the pool
- Sold concessions, answered inquiries on the phone, and checked members into the pool.
Babysitter
A Local Friend
Coopersville, MI
06.2024 - 08.2024
- Supervised children during playtime and structured activities to ensure safety and engagement.
- Prepared nutritious meals and snacks, promoting healthy eating habits among children.
- Assisted with educational activities, fostering a supportive learning environment, and encouraging reading habits.
- Communicated effectively with parents regarding children's daily activities and any concerns.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
Education
Bachelor of Science - Elementary Education
Grand Valley State University
Allendale, MI05-2029
High School Diploma -
Coopersville High School
Coopersville, MI05-2025
No Degree - General Education
Muskegon Community College
Muskegon, MI05-2025
Skills
- Teamwork and collaboration
- Problem-solving skills
- Reliable and punctual
- Goal oriented
Certification
- Licensed Substitute Teacher - January 2026
- CPR and First Aid Training - February 2026
Languages
Spanish
Limited Working
Timeline
Sales Associate
Well's Orchards
08.2025 - Current
Babysitter
A Local Friend
06.2024 - 08.2024
Assistant Swim Instructor and Office Staff
Seaville Swim Club
06.2023 - Current
Bachelor of Science - Elementary Education
Grand Valley State University
High School Diploma -
Coopersville High School
No Degree - General Education
Muskegon Community College