KATHERINE SMOTHERS
San Diego,CA
Summary
Reliable customer service professional with 9+ years of experience in fast-paced service environments including food service, cashiering, caregiving, and theater operations. Demonstrated ability to communicate clearly, stay calm under pressure, and manage multiple tasks while maintaining safety and accuracy. Known for strong problem-solving, teamwork, and reliability, with a positive, professional approach to customer and team interactions.
Overview
9
9
years of professional experience
Skills
- Customer Service & Hospitality
- POS & Cash Handling
- Fast-Paced Food Service
- Cleaning & Sanitation
- Highway Beautification & Maintenance
- Safety & Cal/OSHA Awareness
- Team Collaboration
- Reliability & Attendance
- Problem Solving
- Adaptability
- Time Management
- Compassionate Caregiving
- Communication
- Microsoft Word and Google Docs
- Calm Under Pressure
- Active Listening
- Fast Learning
Work History
Crew Member
Five Keys
San Diego, CA
12.2025 - Current
- Worked on Caltrans highway beautification and maintenance crews, contributing to improved roadside safety and enhanced community appearance.
- Performed litter removal, landscaping, and debris clearing on assigned routes, reducing environmental hazards and improving local aesthetics.
- Complied with safety protocols and Cal/OSHA guidelines to ensure a safe work environment for self and crew members.
Caregiver
Private Client
San Diego, CA
01.2017 - Current
- Assisted clients with daily living tasks including meal prep, medication reminders, and mobility support.
- Created a clean, safe, and supportive home environment tailored to client needs.
- Built strong rapport with clients and families through reliable communication and compassionate care.
Cast Member
Cinepolis
San Diego, CA
01.2020 - 01.2021
- Worked box office, concessions, and auditorium cleaning to support smooth theater operations.
- Delivered excellent customer service during high-volume show times.
- Insured cash drawer accuracy and followed company procedures for transactions and theater cleanliness.
Cashier
Pizza Hut
San Diego, CA
01.2019 - 01.2020
- Fulfilled customer orders, payments, and transactions accurately while providing friendly service.
- Oversee workstations sanitation, dining areas, and safety-compliant food handling procedures.
- Supported kitchen and front-of-house staff by completing side work and assisting during busy periods.
Education
General Studies - undefined
01.2019
Timeline
Crew Member - Five Keys
12.2025 - Current
Cast Member - Cinepolis
01.2020 - 01.2021
Cashier - Pizza Hut
01.2019 - 01.2020
Caregiver - Private Client
01.2017 - Current
San Diego City College - General Studies,