Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Sparks

Fort Wayne, IN, United States,IN

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Welcoming clerical professional with [Number] years of experience in [Industry] office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, [Task] and [Task]. Accurate when entering information in [Software] and keeping organized filing systems.

Overview

3
3
years of professional experience

Work History

Respetionist

Summit City Roofing
02.2022 - 05.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Monitored office supplies by checking inventory and placing orders.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

Cashier

Family Dollar
02.2019 - 10.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.

CNA

Canterbary Green Nursing Homes
01.2018 - 06.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Cashier

Save A Lot
05.2017 - 01.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Sears
10.2016 - 05.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Cna - Nursing

Ivy Tech Community College of Indiana
Indianapolis, IN
06.2015

GED -

Anthis Career Center
Fort Wayne, IN
05.2014

Skills

  • Sorting and Labeling
  • Business Administration
  • Verbal and Written Communication
  • Hospitality Service
  • Medication Assistance
  • Companionship and Emotional Support
  • Wound Care
  • Medical Records Management

Timeline

Respetionist

Summit City Roofing
02.2022 - 05.2022

Cashier

Family Dollar
02.2019 - 10.2019

CNA

Canterbary Green Nursing Homes
01.2018 - 06.2018

Cashier

Save A Lot
05.2017 - 01.2018

Cashier

Sears
10.2016 - 05.2017

Cna - Nursing

Ivy Tech Community College of Indiana

GED -

Anthis Career Center
Katherine Sparks