Katherine Starr
Cold Spring,NY
Summary
Experienced spa attendant and occupational therapist with expertise in compliance management and scheduling optimization. Proven ability to enhance operational efficiency through effective communication and collaboration with interdisciplinary teams. Committed to creating a professional and welcoming environment for clients and staff alike.
Overview
2027
2027
years of professional experience
Work History
Occupational Therapist
NYC Department of Education
The Bronx, New York
09.2007 - Current
- Managed administrative tasks including scheduling, caseload management, and documentation of therapeutic progress to ensure compliance with regulations and facilitate employee training and parent outreach
- Delivered tailored occupational therapy sessions to clients
- Delivered group instruction and interventions targeting sensory processing, self-regulation, relaxation, and fine motor skills to enhance overall patient development
- Conduct comprehensive evaluations of patients' physical, cognitive, and emotional abilities to develop individualized treatment plans
- Instructed patients and families on adaptive strategies and compensatory techniques to promote independent living skills
- Collaborate with interdisciplinary educational teams including physical therapists, speech therapists, psychologists, social workers, teachers, and parents to establish optimal outcomes
Spa Attendant/Receptionist
Hudson River Healing and Wellness
Cold Spring, NY
2019 - 2022
- Greeted and welcomed clients in a friendly and professional manner, guaranteeing a positive first impression
- Responded promptly to client inquiries regarding appointment requests or changes, improving communication and service efficiency
- Maintained organized front desk area, ensuring cleanliness and tidiness to enhance client experience
- Handled cash transactions accurately and securely, processing payments for services rendered
- Collaborated with therapists to coordinate schedules and set up necessary equipment, facilitating seamless daily operations
- Maintained confidentiality of client information in accordance with privacy policies and regulations
Education
Master of Science - Occupational Therapy
D'Youville College
Buffalo, NY05-2001
Bachelor of Arts - Interior Design
Ohio University
Athens, OH05-1994
Skills
- Customer service excellence
- Scheduling optimization
- Staff and patient education and training
- Interdisciplinary collaboration
- Treatment planning and patient evaluation
- Sensory and self-regulation interventions
- Therapy documentation and compliance management
- CPR certified
Timeline
Occupational Therapist
NYC Department of Education
09.2007 - Current
Spa Attendant/Receptionist
Hudson River Healing and Wellness
2019 - 2022
Master of Science - Occupational Therapy
D'Youville College
Bachelor of Arts - Interior Design
Ohio University