Katherine Stitt
Middleton,ID
Summary
Automotive Buyer with experience evaluating vehicle condition, identifying auto damage, and making data-driven purchasing decisions in high-volume environments. Skilled in assessing repair scope, managing inventory flow, and supporting auction operations handling 100+ vehicles weekly. Experienced in cross-functional coordination with operations, vendors, and service teams to ensure vehicle readiness and cost control. Strong track record of customer satisfaction and performance in fast-paced, detail-oriented settings.
Overview
2027
2027
years of professional experience
Work History
Buyer
CarMax
Tampa, FL
08.2022 - Current
- Evaluated and purchased vehicles using market data, pricing tools, and detailed condition assessments to balance profitability, demand, and inventory needs
- Performed thorough inspections of vehicles, identifying auto damage, structural issues, and mechanical concerns to determine value, repair scope, and risk
- Traveled throughout Central Florida to source inventory at off-site auctions (Manheim Orlando, Lakeland, Clearwater, and St. Pete), assessing vehicles in fast-paced, high-volume environments
- Managed Repo AOR, overseeing vehicle intake, tracking, and coordination to ensure timely processing and disposition
- Served as auction AOR on the sell side, managing weekly runs of 100+ vehicles by auditing listings, staging inventory, and monitoring aging reports to optimize turn and reduce holding costs
- Partnered with vendors and internal teams to coordinate key replacement, mechanical repairs, and vehicle readiness, ensuring accurate documentation and quality standards
- Delivered structured performance feedback (ADFs) for self, peers, and cross-functional teams, while resolving vehicle condition and customer-related concerns with professionalism and accuracy
Bridal Consultant
Enchanted Bridal Boutique
Mar 2016 - 11 2019
- Guided brides through gown selection and fittings, delivering personalized styling and consultation
- Processed sales transactions, including pricing, contracts, and cash or credit payments
- Managed sales documentation, including contracts and purchase records, with accuracy and attention to detail
- Handled customer inquiries via phone and in-store, providing timely and professional support
- Maintained accurate logs of daily shipping and receiving activities
- Assisted customers in locating and ordering out-of-stock items to meet specific needs
- Provided a welcoming and professional in-store experience, ensuring high levels of customer satisfaction
Senior Sales Consultant
CarMax
11.2019 - 08.2022
- Drove customer satisfaction by resolving complex issues, including sourcing hard-to-find vehicles across multiple locations
- Ranked in the top 10% of the company for customer satisfaction and performance
- Delivered personalized service to guide customers through vehicle selection, financing, and service options
- Resolved customer concerns related to loan financing, vehicle features, and extended service plans with clarity and professionalism
- Applied analytical problem-solving to quickly identify customer needs and provide effective solutions
- Maintained strong knowledge of vehicles, market conditions, and customer buying behavior to support informed sales decisions
Education
Bachelor of Arts - Mathematics
Southern New Hampshire University
Hooksett, NH06-2026
Associate of Science - Mathematics And Economics
Bakersfield College
Bakersfield, CA05-2021
Skills
- Vehicle Condition Assessment
- Auto Damage Identification
- Repair Scope Evaluation
- Cost of Sale Analysis
- Inventory & Auction Operations
- Market Pricing & Valuation
- Cross-Functional Coordination
- Customer Issue Resolution
- Process Improvement
- Time Management in High-Volume Environments
Additional Information
- Earned academic recognition in statistics competitions as well as Project Lead the Way
- Consistently ranked in the top 10% of the company for customer satisfaction
Timeline
Buyer
CarMax
08.2022 - Current
Senior Sales Consultant
CarMax
11.2019 - 08.2022
Bridal Consultant
Enchanted Bridal Boutique
Mar 2016 - 11 2019
Bachelor of Arts - Mathematics
Southern New Hampshire University
Associate of Science - Mathematics And Economics
Bakersfield College