Katherine Sullivan
San Diego,CA
Summary
Energetic professional in the field of amusement and recreation, known for high productivity and efficient task completion. Skilled in customer service, learning new tasks, and generating ideas. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and creating a fun, positive work environment.
Overview
2
2
years of professional experience
Work History
Skate Hero
San Diego Ice Arena
San Diego, CA
03.2024 - 01.2025
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Worked with the public in customer experience to enhance their time at the San Diego Ice Arena.
- Worked effectively through the holiday season under the busiest time of the year, and in a fast-paced environment.
- Led and taught groups of 50 or more about basic ice safety and how to find what size skate was needed for them specifically.
- Indulged in simple cleaning assignments while being a team player and working in a group of 10+.
Thrift Store Volunteer
Journey Community Church
La Mesa, CA
05.2023 - 11.2023
- Greeted guests and offered assistance in finding specific departments or personnel.
- Displayed a positive attitude towards colleagues and customers alike.
- Helped unload, sort and organize donated clothing, furniture and other items for sale.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
High School Diploma -
Helix Charter High School
La Mesa06-2024
Some College (No Degree) - Elementary Education
Grossmont College
El Cajon, CASkills
- Creative and artistic
- Patient and kind
- Outgoing and social
- Talkative and friendly
- Good leadership skills
- Instructional skills
Languages
American Sign Language
Full Professional
French
Limited
Affiliations
- Competitive figure skater
- Retired junior ice hockey player
- Fashion lover and collector
- Jewelry maker
Timeline
Skate Hero
San Diego Ice Arena
03.2024 - 01.2025
Thrift Store Volunteer
Journey Community Church
05.2023 - 11.2023
High School Diploma -
Helix Charter High School
Some College (No Degree) - Elementary Education
Grossmont College
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