Katherine Taylor
Cincinnati,OH
Summary
- Approached each day and unique challenges with enthusiasm, patience and humor.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals.
- Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
Overview
5
5
years of professional experience
Work History
Outdoor Educator
Great Parks Of Hamilton County
08.2022 - Current
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Boosted student engagement through hands-on activities, such as wilderness survival skills, orienteering, and team building exercises.
- Supported students emotional growth by fostering a positive environment that encouraged open communication, self-reflection, and personal responsibility.
- Managed inventory of program supplies and equipment, maintaining optimal working conditions and adhering to strict budgets.
- Utilized experiential learning models to create memorable lessons that connected students with nature and instilled a lifelong appreciation for the outdoors.
- Took care of Ohio native animals on display inside the Visitor Center including feeding, bathing, keeping a daily log, exercise, and handling.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
Dog Daycare Attendant
Camp Bow Wow
02.2022 - 06.2022
- Supervised multiple dogs in a play yard, ranging from large to teacup size dogs.
- Cleaned up any accidents inside or outside the play area.
- Kept track of behavior and discipline tactics of each dog and communicated with other employees of incidents.
- Monitored animals for behavioral problems and signs of health issues.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Educated visitors and staff on proper animal care and handling.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Followed pet care instructions for dietary needs and medication regimens.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Wild Encounters
Cincinnati Zoo And Botanical Gardens
06.2021 - 01.2022
- Demonstrated animal education through public animal chats, interpretation, and hands-on learning.
- Maintained responsibilities at different areas around the zoo, such as supervision at hands-on learning areas, following safety rules, and reading the animal's body language.
- Educated guests and communicated with staff when rotating through different spots. This includes giraffe feeding, kangaroo walk-through, the goat touch yard, Galapagos Tortoise walk-through, and attendant in the butterfly conservatory.
- Maintained crowd control and safety during animal shows at certain times of the day.
- Communicated with team throughout the entire day, arriving early for morning meetings and maintaining radio communication.
- Worked with animal keepers to ensure animal safety, care, and needs were met.
- Utilized education ambassador animals by meeting the guests where they are with hands-on interactions.
- Worked flexible hours during morning, night, weekend, and holiday shifts.
- Worked in rough outside conditions such as rain, snow, and exposed sun.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Provided enrichment activities to improve physical and psychological well-being of animals and prevent boredom.
- Provided exceptional customer service during public interactions, answering questions about animals' habits and habitats knowledgeably.
- Conducted educational presentations for visitors, increasing public awareness of animal conservation efforts.
Dog Trainer
PetSmart
01.2021 - 05.2021
- Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
- Maintained clean training arena for group classes.
- Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
- Created innovative ways to teach animals new behaviors and tricks.
- Offered guidance on selecting suitable equipment such as leashes, collars, and harnesses that promote proper handling techniques while walking or training dogs.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Talked to or interacted with animals to increase familiarity with human voices or contact.
- Evaluated dogs' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Monitored animal health, attention and behavior during training sessions.
- Imparted valuable knowledge on nutrition and exercise routines to clients, contributing to overall canine health improvement.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
- Offered remote support through follow-up phone calls, ensuring continued progress between in-person training sessions.
- Trained animals to respond to specific cues from both owners and handlers.
- Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.
- Increased client retention by establishing trust and rapport with both dogs and their owners throughout the training process.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Visitor Experience Lead
Cincinnati Zoo And Botanical Gardens
06.2019 - 05.2021
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted in ticket sales, turnstiles, the welcome center, the train station, the carousel, and led the parking lot operations.
- Helped those with disabilities get around the park with ease.
- Drove and operated the train, managed ticket sales for it, and supervision of the line.
- Worked during COVID and insured all health-standards were being followed of both guests and team members.
- Managed timed breaks for those at my location and was appointed the leader for any issues.
- Executed communication skills with my team, supervisors, and towards guests via verbal, written, and traffic over radio.
- Reported any issues by filing paperwork and communication with higher-ups.
- Provided information about the park, where animals are located at what hours, upcoming events, and general knowledge of the area around the zoo.
- Worked in rough outside conditions such as rain, snow, and heat.
- Worked flexible schedule over night, morning, weekend, and holiday shifts.
- Handled cash and money transactions through a register. Followed cash-out procedures correctly after every shift with money handling.
Education
Bachelor of Science - Environmental Studies
University of Cincinnati
Cincinnati, OH05.2025
High School Diploma -
Archbishop McNicholas High School
Mt. Washington, OH05.2019
Skills
- Campfire building
- De-Escalation Techniques
- Friendly, Positive Attitude
- Safety Training
- Outdoor Leadership
- Group Supervision
- Excellent Written and Verbal Communication
- Cash Drawer Management
- Food Intake Monitoring
- Animal Training
- Animal Behavior Education
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Outdoor Educator
Great Parks Of Hamilton County
08.2022 - Current
Dog Daycare Attendant
Camp Bow Wow
02.2022 - 06.2022
Wild Encounters
Cincinnati Zoo And Botanical Gardens
06.2021 - 01.2022
Dog Trainer
PetSmart
01.2021 - 05.2021
Visitor Experience Lead
Cincinnati Zoo And Botanical Gardens
06.2019 - 05.2021
Bachelor of Science - Environmental Studies
University of Cincinnati
High School Diploma -
Archbishop McNicholas High School
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