Katherine Terwilliger
Heuvelton,NY
Summary
Experienced nursing professional with exceptional leadership skills, clinical/technical knowledge and sound judgment developed over 12-year career. Experience working as advocate for both critically ill patients and skilled nurses. Proficient in updating charts, monitoring medications, assessing patients and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Consistently meet and exceed care standards by coordinating clinical operations and strengthening team performance. Solid nursing background in both Long Term Care and Critical/ Acute Care settings. Passionate about continuous improvement and delivering optimal care to every patient.
Overview
1
1
Certification
Work History
Nursing Supervisor
Claxton Hepburn Medical Center
Ogdensburg, NY
06/20/21 - Current
- Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Collaborated with multidisciplinary teams to coordinate services for high-risk patients.
- Resolved conflicts among medical staff in a professional manner.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Provided patients with direct nursing care during periods of department short-staffing.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Investigated complaints from patients regarding their care experience.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Explained policies, procedures and services to patients.
- Provided staff education and training on new equipment, techniques, and processes.
- Administrative decisions in absence of administration
Nursing Supervisor
Claxton Hepburn Medical Center
Ogdensburg, NY
01/25/17 - Current
- Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Performed regular rounds throughout the facility to observe performance of assigned staff members.
- Resolved conflicts among medical staff in a professional manner.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Provided patients with direct nursing care during periods of department short-staffing.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Investigated complaints from patients regarding their care experience.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Critical Care Registered Nurse
Claxton Hepburn Medical Center
Ogdensburg, NY
08/20/15 - Current
- Provided compassionate end-of-life care to terminally ill patients.
- Evaluated the effectiveness of treatments and therapies administered to patients.
- Evaluated patient vital signs and laboratory data to assess needs and provide emergency interventions.
- Utilized evidence-based practice guidelines while providing nursing interventions for critically ill patients.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Educated family members on post-discharge care instructions for their loved ones.
- Mentored new nurses on practices and procedures to drive patient outcome goals.
- Identified abnormal and critical respiratory patterns through direct pulmonary assessments.
- Administered care to patients suffering from catastrophic traumatic injuries.
- Provided direct nursing care to critically ill patients in accordance with established policies, procedures, and standards of practice.
- Coordinated patient discharge planning activities such as arranging follow-up appointments or home health services.
- Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
- Assisted physicians with diagnostic tests, therapeutic procedures, and other medical interventions.
- Performed medical treatments such as administering medications, intravenous fluids, and blood transfusions.
- Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management.
- Participated in multidisciplinary rounds to discuss best practices related to critical care management.
- Developed individualized plans of care based upon assessment findings that addressed the needs of each patient served.
- Checked on patients regularly to track progress with treatments, changes in symptoms and need for emergency interventions.
- Assisted with intubation procedures when needed using appropriate equipment and techniques.
- Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
- Maintained accurate records of patient assessments, treatments provided, medication administration times and dosages prescribed by physicians.
Nursing Supervisor
Gouverneur Hospital
Gouverneur, NY
06/01/20 - 07/01/21
- Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Coordinated and led in-services to facilitate nursing leadership development and career growth.
- Collaborated with multidisciplinary teams to coordinate services for high-risk patients.
- Performed regular rounds throughout the facility to observe performance of assigned staff members.
- Resolved conflicts among medical staff in a professional manner.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Evaluated clinical practices and implemented changes as needed based on feedback from staff members or research data.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Provided patients with direct nursing care during periods of department short-staffing.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Coordinated scheduling of staff to meet departmental needs.
- Participated in interdisciplinary team meetings to discuss treatment plans for patients.
- Explained policies, procedures and services to patients.
- Provided staff education and training on new equipment, techniques, and processes.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Made administrative decisions in absence of administration
- Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
- Ensured that all nursing personnel are familiar with hospital policies and regulations.
Nurse Manager
St. Joseph's Nursing Home
Ogdensburg, NY
10/01/16 - 01/25/17
- Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Coordinated and led in-services to facilitate nursing leadership development and career growth.
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Resolved conflicts among medical staff in a professional manner.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Evaluated clinical practices and implemented changes as needed based on feedback from staff members or research data.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Provided patients with direct nursing care during periods of department short-staffing.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
- Investigated complaints from patients regarding their care experience.
- Oversaw patient immunization, supporting nurses through vaccine-specific training and supervising administration.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Reviewed incident reports involving nursing staff members or patients to determine appropriate corrective action.
- Coordinated scheduling of staff to meet departmental needs.
- Participated in interdisciplinary team meetings to discuss treatment plans for patients.
- Provided staff education and training on new equipment, techniques, and processes.
- Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
- Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
Education
Bachelor of Science - Nursing Science
Chamberlain University
Downers Grove, IL12.2022
Associate of Applied Science - Nursing Science
Suny Canton College of Technology
Canton05.2012
Diploma - Practical Nursing
St. Lawrence Lewis County Boces
Ogdensburg, NY10.2006
Skills
- Patient Services Coordination
- Electronic Medical Records
- Staff Scheduling
- Patient Treatment Planning
- Patient Assessments
- Policy Enforcement
- Staff Mentoring and Coaching
- Patient Care Management
- Patient Care Oversight
- HIPAA Requirements
- Clinical Quality Improvement
- Privacy and Confidentiality
- Critical Care Course, TNCC, PALS, ACLS, SANE training
Affiliations
- Avid Gardener, Youth Sports Coach, Hiker
Accomplishments
- Employee of the Quarter 2023
- Mother of two busy teens!
Certification
- PALS
- ACLS
- TNCC
- SANE
Timeline
Nursing Supervisor
Claxton Hepburn Medical Center
06/20/21 - Current
Nursing Supervisor
Claxton Hepburn Medical Center
01/25/17 - Current
Critical Care Registered Nurse
Claxton Hepburn Medical Center
08/20/15 - Current
Nursing Supervisor
Gouverneur Hospital
06/01/20 - 07/01/21
Nurse Manager
St. Joseph's Nursing Home
10/01/16 - 01/25/17
Bachelor of Science - Nursing Science
Chamberlain University
Associate of Applied Science - Nursing Science
Suny Canton College of Technology
Diploma - Practical Nursing
St. Lawrence Lewis County Boces
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