Rebekah Mixon
Jesup,GA
Summary
Accomplished Nursing Supervisor with a proven track record at Harborview Health System, excelling in patient care management and staff mentoring. Demonstrated success in enhancing patient satisfaction and streamlining case management processes, leveraging strong problem-solving abilities and electronic charting skills. Achieved significant improvements in care coordination and staff performance through effective training and leadership.
Overview
27
27
years of professional experience
Work History
Nursing Supervisor
Harborview Health System
10.2021 - Current
- Delegated tasks and provided leadership nurses and support personnel.
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Answered questions and addressed concerns from employees, residents and family.
- Provided direct nursing care to patients when personnel was short-staffed.
- Maintained a safe environment for residents, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the facility.
- Supervised staff of registered nurses, licensed practical nurses and certified nursing assistants.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care for patients and participated in patient and family education.
Director of Case Management
Wayne Memorial Hospital
04.1999 - Current
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Created care plans that addressed clinical and financial challenges, family requirements and facilitated patient quality of life.
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
- Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
- Managed and monitored program activities and evaluated quality for improvement recommendations.
- Developed and administered budgets, authorized expenditures and monitored financial indicators to improve profitability.
- Structured standardized case management processes to comply with regulatory agency statutes and standards.
- Guided and supervised hospital programs to promote social work and case management principles.
- Developed strong relationships with community partners to facilitate comprehensive support services for patients and families.
- Collaborated with interdisciplinary teams to optimize patient outcomes and ensure seamless transitions between care settings.
- Maintained compliance with regulatory requirements through rigorous quality assurance processes and timely reporting mechanisms.
- Improved patient satisfaction through the development of personalized care plans and regular followup.
- Coordinated with external agencies, such as insurance providers and regulatory bodies, to ensure smooth operations within the case management department.
- Proactively addressed complex cases or escalated issues, working closely with stakeholders to devise effective resolution strategies.
- Enhanced patient care by implementing efficient case management systems and processes.
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
Health Educator
Coastal Pine Community College
01.2009 - 01.2011
- Administered exams and assignments to monitor student understanding and progress, implementing systems to fix blocks in comprehension or learning.
- Maintained detailed records of student attendance, participation, and academic performance for accurate reporting and evaluation purposes.
- Collaborated with colleagues on curriculum development, incorporating best practices for effective instruction and learning outcomes.
- Developed strong relationships with students through clear communication and active listening, fostering an inclusive classroom environment.
- Incorporated real-world examples into lessons to make complex concepts more accessible and engaging for students.
- Improved overall class performance by providing regular feedback and tailored support to individual students.
Home Health Nurse
Georgia Home Health Care
06.1997 - 03.1999
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Coordinated with other healthcare team members to support patient needs.
Education
Bachelor of Science - Nursing
Valdosta State University
Valdosta, GA12-2002
Associate of Science - Nursing
South Georgia State College
Douglas, GA05-1997
Skills
- Patient treatment planning
- Privacy and confidentiality
- Staff orientation
- Staff mentoring and coaching
- Job performance evaluations
- Patient care management
- Patient services coordination
- Staff assignments
- Utilization review
- Department management
- Electronic charting skills
- Nursing assignments
- Multidisciplinary care coordination
- Medication tracking
- Multitasking Abilities
- Problem-solving abilities
- Training and mentoring
- Patient education and counseling
- Team building
Timeline
Nursing Supervisor
Harborview Health System
10.2021 - Current
Health Educator
Coastal Pine Community College
01.2009 - 01.2011
Director of Case Management
Wayne Memorial Hospital
04.1999 - Current
Home Health Nurse
Georgia Home Health Care
06.1997 - 03.1999
Bachelor of Science - Nursing
Valdosta State University
Associate of Science - Nursing
South Georgia State College
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