Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Tubridy

Arlington,VA

Summary

Client focused Event Planning Professional and Food and Beverage Manager with 7+ years of experience. Skilled at organizing successful corporate or non profit events, weddings, and other social events. Ensure event guests have a positive and enjoyable experience, helping bring in new clients and creating loyal relationships with current ones. Committed to maintaining positive, productive, and collaborative relationships with colleagues and clients.

Overview

12
12
years of professional experience

Work History

Food and Beverage Manager

Hilton
03.2023 - Current
  • Handled all systems: Unifocus, Agyilysys, OnQ, Evention, etc. and trained new managers and upper management
  • Worked closely with all departments in the hotel to make sure events run smoothly and the client / guest were happy and received the highest standard of service
  • Handled payroll and created documentations for all team members to be able to do payroll, scheduling, and ordering correctly
  • Managed client expectations and made sure their time at the hotel went above and beyond expectation
  • Managed any issues that came up to make sure the client was taken care of

Senior Event Planner

B.Lin Catering, LLC
12.2021 - Current
  • Continued to perform my Event Planning responsibilities.
  • Minimum revenue increased to 650 K per Year.
  • Handling all of the companies social media accounts as well as creating the company's social media protocols, implementing them, providing training to standardize across the company, and organizing all of our current media files so that they can be more efficiently utilized.

Event Planner

B.Lin Catering, LLC
11.2018 - 12.2021
  • Handling all catering aspects for each of my clients from the initial contact through the execution of their event.
  • Actively engaged and communicated with clients to make sure they felt in good hands while we planned the menu, select the rentals, put the timeline together, created the floor plan, etc. which ultimately lead to their vision coming to life.
  • Managed onsite team and over saw rentals, set up, front of house staff, communication with the onsite chef, communicating with the day of coordinator and venue contact, and cleaning up.
  • Managing a minimum of 500 K per year in event revenue.

Senior Client Services Associate

The Chronicle of Higher Education
10.2017 - 10.2018
  • Managing all the customer service and account management for individual subscriptions, site license accounts, store products, and webinar purchases.
  • Managing our relationship with our outsourced customer service center; training new employees on the systems and products we have; managing current site license accounts and making sure we hit our 90% renewal goal; handling any escalated customer service issues, managed our internal customer service reps.

Contracted Event Staff Member

B.Lin Catering, LLC
07.2016 - 10.2018
  • Perform the tasks of a catering captain, bartender, or server at full service events that ranged from corporate events to weddings.

Sales & Subscriptions Coordinator

The Chronicle of Higher Education
10.2014 - 10.2017
  • Helping with customer service for our subscriptions, site license accounts, & webinar registrations.
  • Managing site license accounts (providing renewal quotes, setting up accounts, updating IPs and domains, maintaining renewals, etc.); customer support for inbound calls and emails; creating print orders for both publications.

Food & Beverage Manager in Training

The Jefferson
07.2013 - 07.2014
  • Helping manage each food & beverage department in the hotel (Banquets, Greenhouse Restaurant, Plume Restaurant (recognized as a Forbes 5 Star Restaurant), Quill Bar, &In Room Dining).
  • Helped with departmental decision making; daily opening of the department; coordinating and attending key meetings; running daily pre-shift meetings in the department; screening & interviewing job candidates; administrating employee reviews.

College Program - Front Desk Cast Member

Walt Disney World
01.2013 - 05.2013
  • Responsible for meeting all guest needs from the moment they arrived until their last goodbye.
  • On the front line for helping implement the new state-of-the-art mobile lobby technology and trouble shooting any issues and guest relations.

Seasons Restaurant and Banquets Intern

Four Seasons Hotels and Resorts
06.2012 - 08.2012
  • Shadowed the Restaurant Manager and Food and Beverage Director to learn about the internal processes and best practices.
  • Developed Seasons’ Brunch Cocktail menu to compliment the New Orleans themed summer menu.

Education

Bachelor of Science - Hospitality & Tourism Management

Virginia Tech, Pamplin College of Business
Blacksburg, VA
01.2012

Bachelor of Science - Marketing Management

Virginia Tech, Pamplin College of Business
Blacksburg, VA
01.2012

Skills

  • Client Relations & Retention
  • Event Logistics Management
  • Event Execution
  • Complex Problem Solving
  • Vendor & Venue Relations
  • Cross-Functional Collaboration
  • Task Prioritization
  • Time Management
  • Attention to Detail
  • Customer Service
  • Food and Beverage Operations

Timeline

Food and Beverage Manager

Hilton
03.2023 - Current

Senior Event Planner

B.Lin Catering, LLC
12.2021 - Current

Event Planner

B.Lin Catering, LLC
11.2018 - 12.2021

Senior Client Services Associate

The Chronicle of Higher Education
10.2017 - 10.2018

Contracted Event Staff Member

B.Lin Catering, LLC
07.2016 - 10.2018

Sales & Subscriptions Coordinator

The Chronicle of Higher Education
10.2014 - 10.2017

Food & Beverage Manager in Training

The Jefferson
07.2013 - 07.2014

College Program - Front Desk Cast Member

Walt Disney World
01.2013 - 05.2013

Seasons Restaurant and Banquets Intern

Four Seasons Hotels and Resorts
06.2012 - 08.2012

Bachelor of Science - Hospitality & Tourism Management

Virginia Tech, Pamplin College of Business

Bachelor of Science - Marketing Management

Virginia Tech, Pamplin College of Business

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Katherine Tubridy