Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Katherine Valencia Gonzalez

Houston,TX

Summary

Hardworking, fast-learner, and reliable, with more than three years of experience working in the area of customer service and accounting. I'm used to working in fast paced and demanding environments. Passionate worker willing to use one's skills and be open to new knowledge to promote the overall goal of the company.

Overview

5
5
years of professional experience

Work History

SALES ASSOCIATE I

Barri Financial Group
10.2020 - 12.2023

- CASHIER WITH THE ABILITY TO MANAGE LARGE AMOUNTS OF CASH

- TEN-KEY AND DATA ENTRY EXPERIENCE

- PERFORM COLLECTION ACTIVITIES AS NEEDED

- WORK WITH CONFIDENTIAL INFORMATION FROM CUSTOMERS

- PROVIDE EXCELLENT CUSTOMER SERVICE

- EXAMINE CHECKS, ACCOUNT BALANCES, VERIFY FUNDS AND SIGNATURES

- PERFORM TRANSACTIONS SUCH AS WIRES, BILL PAYMENTS AND MONEY ORDERS

- CROSS-SELLING

- ENCOURAGE CUSTOMERS TO USE BARRI PRODUCTS

- ALWAYS RESPECTFUL TO CUSTOMERS, EMPLOYEES, AND MANAGERS

- TRAIN NEW EMPLOYEES

- HELP WITH TRANSLATION

- ARRIVE TO WORK ON TIME

- CONTRIBUTES TO A POSITIVE WORK ENVIRONMENT

TUTOR

IEducateUSA
03.2023 - 05.2023

- INCREASED STUDENT COMPREHENSION BY UTILIZING PERSONALIZED TEACHING METHODS AND ADAPTING TO INDIVIDUAL LEARNING STYLES.
- PROMOTED CRITICAL THINKING SKILLS THROUGH ENGAGING ACTIVITIES AND CONSISTENT REINFORCEMENT OF COMPLEX CONCEPTS.
- COLLABORATED WITH TEACHERS TO DEVELOP EFFECTIVE STRATEGIES FOR ADDRESSING DIVERSE STUDENT NEEDS AND ABILITIES.
- ENHANCED STUDENTS' UNDERSTANDING OF SUBJECT MATTER BY INCORPORATING REAL-WORLD EXAMPLES INTO LESSONS.
- ESTABLISHED POSITIVE RELATIONSHIPS WITH BOTH STUDENTS AND TEACHERS, FOSTERING OPEN COMMUNICATION REGARDING ACADEMIC PROGRESS AND GOALS.

ACCOUNTING CLERK

Barri Financial Group
08.2021 - 12.2022

- RECONCILES CASH REPORTS ON A TIMELY MANNER

- COMPARING DATA FROM THE COMPANY AND SUPPLIERS

- PREPARING AND MAINTAINING ACCOUNTING DOCUMENTS AND RECORDS

- VERIFY CUSTOMER INFORMATION

- PROVIDE SOLUTIONS TO OTHER DEPARTMENTS

- OVER AND SHORT ADMINISTRATION

- THE APPROVAL OR REJECTION OF REFUNDS

- SUBMIT CHARGEBACKS TO THE BANK

- WORK AND COMMUNICATE WITH OTHER DEPARTMENTS

- CONTRIBUTE TO A POSITIVE WORK ENVIRONMENT

- WORK WITH CONFIDENTIAL INFORMATION

- MANAGING OF DEBIT CARD REPORTS FROM THE BANK

SALES ASSOCIATE II

Barri Financial Group
06.2019 - 10.2020

- LOAN OFFICER

- TEN-KEY AND DATA ENTRY EXPERIENCE

- RESEARCHING APPLICANTS' FINANCIAL STATUS

- APPROVAL AND REJECTION OF LOAN APPLICATIONS

- CASH HANDLING

- PROVIDE EXCELLENT CUSTOMER SERVICE

- EXAMINE CHECKS, ACCOUNT BALANCES, VERIFY FUNDS AND SIGNATURES - PERFORM TRANSACTIONS SUCH AS WIRES, BILL PAYMENTS AND MONEY ORDERS - CROSS-SELLING

- ALWAYS RESPECTFUL TO CUSTOMERS, EMPLOYEES, AND MANAGERS - TRAIN NEW EMPLOYEES

- PERFORM DUTIES AS ASSIGNED FROM MANAGERS AND HELP TRANSLATE - ARRIVE TO WORK ON TIME

- CONTRIBUTES TO A POSITIVE WORK ENVIRONMENT

Education

Bachelor of Science - Teaching And Learning EC-6 Bilingual

University of Houston
Houston, TX
12.2024

Bachelor of Science - Biology

University of Houston
Houston, TX
12.2020

High School Diploma -

Sharpstown International High School
05.2019

Skills

    ● BILINGUAL (SPANISH AND ENGLISH)

    ● RESPONSIBILITY

    ● RELIABILITY

    ● FAST-LEARNER

    ● WORKS UNDER PRESSURE

    ● PROBLEM-SOLVING

References

Sofia Zahar - Supervisor

PHONE NUMBER: 832-776-8656

Erika Subias - Supervisor

PHONE NUMBER: 346-276-3290

Sandra Trevino - Supervisor

PHONE NUMBER: 832-519-6254

Additional Information

VOLUNTEER EXPERIENCE IN SHARPSTOWN INTERNATIONAL SCHOOL:

BEST BUDDIES (NON-PROFIT ORG)

● HELPING SPECIAL NEEDS STUDENTS WITH THEIR SCHOOL.

● PROVIDE AN INCLUSIVE ENVIRONMENT FOR INDIVIDUALS WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES.

● CREATING A ONE-TO-ONE FRIENDSHIP WITH CHILDREN.

NATIONAL HONOR SOCIETY

● VOLUNTEER ON EVENTS INSIDE AND OUT OF SCHOOL SUCH AS FOOD DRIVES.

BIOLOGY TUTOR

● HELP STUDENTS DEEPEN THEIR UNDERSTANDING ON TOPICS.

● ANSWER QUESTIONS AND CONCERNS ON THE SUBJECT.

● DO SAMPLE EXERCISES.

● GO OVER TESTS AND HOMEWORK.

Timeline

TUTOR

IEducateUSA
03.2023 - 05.2023

ACCOUNTING CLERK

Barri Financial Group
08.2021 - 12.2022

SALES ASSOCIATE I

Barri Financial Group
10.2020 - 12.2023

SALES ASSOCIATE II

Barri Financial Group
06.2019 - 10.2020

Bachelor of Science - Teaching And Learning EC-6 Bilingual

University of Houston

Bachelor of Science - Biology

University of Houston

High School Diploma -

Sharpstown International High School
Katherine Valencia Gonzalez