Katherine Ventura
East meadow
Summary
Receptionist with a strong commitment to providing exceptional customer service and efficient administrative support. Known for excellent communication skills and a welcoming demeanor, ready to assist in creating a positive first impression for clients and visitors. Eager to contribute to a dynamic team environment while continuously enhancing skills and knowledge.
Overview
4
4
years of professional experience
Work History
Daycare Assistant
Alma Palacios
09.2023 - 07.2025
- Assisted in daily classroom activities, fostering a nurturing environment for children.
- Developed engaging lesson plans that aligned with developmental milestones and learning objectives.
- Monitored children's behavior, ensuring safety and compliance with established policies.
- Communicated effectively with parents regarding children's progress and developmental needs.
- Implemented creative educational activities to enhance cognitive and social skills among children.
- Trained new staff on childcare protocols, enhancing team efficiency and consistency in care delivery.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Clerk / receptionist
Nassau medical center
06.2021 - 09.2023
- Managed patient scheduling efficiently, reducing wait times and improving overall workflow by streamlining appointment processes.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations and improving data accessibility.
- Provided compassionate support to patients during visits, fostering a welcoming environment that encouraged open communication and trust.
- Monitored appointment trends to identify peak times, allowing for optimized scheduling that improved overall clinic efficiency.
- Worked closely with medical staff to coordinate patient care, ensuring seamless communication that enhanced treatment outcomes.
- Facilitated patient check-in procedures, ensuring smooth transitions and enhancing patient satisfaction through effective communication.
Education
High school diploma - undefined
East meadow06.2020
Skills
- Cleaning and sanitizing
- Infant care
- Health and safety
- Early childhood education
- Parent-teacher communication
Languages
English
Spanish
Timeline
Daycare Assistant
Alma Palacios
09.2023 - 07.2025
Clerk / receptionist
Nassau medical center
06.2021 - 09.2023