Katherine Westmoreland
Milwaukee,WI
Summary
Reliable and upbeat worker, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Daycare Teacher
Grandma's House Daycare
Wauwatosa, WI
10.2023 - Current
- Provided a safe and nurturing environment for infants, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child's progress and needs.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Developed individualized learning plans for each infant, catering to their unique needs and abilities.
Security Forces Member
128th Air Refueling Wing
Milwaukee, WI
07.2019 - 12.2024
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Patrolled grounds to monitor status and safety of premises.
- Maintained a clear understanding of chain-of-command structures, ensuring efficient distribution of tasks among team members during operations or drills.
- Observed CCTV cameras to detect potential threats and respond accordingly.
Barista
Valentine Coffee Co
Milwaukee, WI
02.2022 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Sales Associate
Williams-Sonoma
Milwaukee, WI
11.2019 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Psychology
University of Wisconsin, Milwaukee
Milwaukee, WIEducation
Concordia University
Mequon, WIHigh School Diploma -
Milwaukee Lutheran High School
Milwaukee, WI05.2018
Skills
- Teamwork and collaboration
- Excellent people skills
- Stocking and receiving
- Money handling
- Problem-solving skills
- Active listener
- Hospitality service expertise
- Multi-tasking strength
- Relationship building
- Conflict resolution
- Sales strategy
- Social media marketing
Timeline
Daycare Teacher
Grandma's House Daycare
10.2023 - Current
Barista
Valentine Coffee Co
02.2022 - 06.2024
Sales Associate
Williams-Sonoma
11.2019 - 01.2024
Security Forces Member
128th Air Refueling Wing
07.2019 - 12.2024
Psychology
University of Wisconsin, Milwaukee
Education
Concordia University
High School Diploma -
Milwaukee Lutheran High School