Katherine Witt
Grand Prairie,Texas
Summary
Developed a full, active Volunteer program and have maintained program for over 4 years. Compliant in all regulations, meeting monthly and quarterly goals. Reporting to owners of company with QAPI reporting on a quarterly basis. Working directly with patients, their families and volunteers to develop a program for the patient.
Developed the Bereavement program along with a volunteer and collaborated with the Chaplain team. Developed a 13 month program, that included calls, cards and quarterly letters to families of deceased patients. Also, planned and organized Annual Bereavement events from conception to execution.
Overview
7
7
years of professional experience
Work History
Volunteer and Bereavement Coordinatore
Holy Savior Hospice
Bedford, TX
09.2018 - Current
- Planned, coordinated and facilitated bereavement groups and delivered ongoing compassionate support to bereaved.
- Applied suitable interventions to meet needs of patients and families and demonstrated understanding of community health, welfare and social agencies.
- Accepted different lifestyles, cultures, beliefs and values and seamlessly adapted bereavement support to accommodate individual needs.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved organizational filing systems for confidential Volunteer records, resulting in improved accessibility and efficiency.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Planned and launched large-scale events that boosted employee participation by 100%.
Volunteer Coordinator
Hospice Plus
Dallas, TX
06.2015 - 09.2018
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Recruited and trained new volunteers on volunteer program goals and objectives. Maintained volunteer group of 25-30 until COVID pandemic.
- Worked with leadership staff and special committees to define volunteer mission and set standards. Maintaining 5% or greater monthly average.
- Developed volunteer policies and procedures, codes of conduct and volunteer standards.
Education
Bachelor of Arts - Business Administration And Management
Azusa Pacific Universty
Azusa, CA05.1987
Skills
- Industry-Specific Volunteer Regulations
- Palliative Care
- Management Consulting
- Active Listening
- Grief and Bereavement Counseling
- Retention Program Development for Volunteers
- Procedures Compliance
- Grief Processes
- Volunteer Orientation
- Policy and Procedure Writing
- Adaptable to Changing Conditions
- Performance Appraisal
Accomplishments
Was gifted with Volunteer Coordinator of the Year for the Dallas, TX market for Hospice Plus.
Was presented with Volunteer Coordinator of the Year for Curo Corporation while at Hospice Plus.
Consistently achieved, Maintained and exceeded 5% on Volunteer activity for 4 years with Holy Savior Hospice.
Received 100% and recognition on 3 full state audits in the Dallas/Fort Worth office and San Antonio office.
Volunteer Coordinator of the Year, Curo Corporation
I was nominated and chosen to be the Volunteer Coordinator of the year when with Hospice Plus, previously. This was accomplished by executing the program and achieving and exceeding the 5% compliance for Volunteer to Staff ratio on providing volunteer services both in the field and office.
References
Rosemarie Morris-Chaplain at Holy Savior Hospice (817) 781-9278 (professional)
Jane Fazi-Volunteer at Holy Savior Hospice (817) 233-5677 (professional)
Micaela Knight- HR Manager at Holy Savior Hospice (479) 467-4651 (professional)
Samantha Raynes- (682) 558-6862 (personal)
Kelly Wilson- (559) 741-6889 (personal)
Timeline
Volunteer and Bereavement Coordinatore
Holy Savior Hospice
09.2018 - Current
Volunteer Coordinator
Hospice Plus
06.2015 - 09.2018
Bachelor of Arts - Business Administration And Management
Azusa Pacific Universty