Katherine Wolff
Portland,OR
Summary
Experienced professional with strong communication and organizational skills looking to serve our most vulnerable communities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Care Representative
Contractor for Headgear Plus
Portland, OR
11.2014 - 03.2022
- Continued client care duties as an off-site contractor after moving to Oregon. Provided accounting support, as needed, to on-site accountant.
On Call Residential Advocate
Transitions Project Inc
Portland, OR
10.2020 - 03.2021
Accounting, Purchasing, Client Care
Headgear Plus
Petaluma, CA
09.2011 - 11.2014
- Accounting - As the lead accountant, I oversaw accounts receivable and payable, and managed day-to-day entries. Created greater accuracy in cash flow analysis and higher remittance in difficult receivable accounts to create greater fiscal efficiency. Assisted controller in closing of the month and year. Implemented more efficient systems for paperwork and filing by identifying unnecessary steps in processes and phasing in time-saving methods.
- Purchasing - Established positive relationships with suppliers and saved an average of 3% on products through price shopping and competitive bids. Handled supplier appointments and presentations to enhance the product knowledge of client care and sales representatives.
- Client Care - Handled a multitude of highly detailed orders and worked with the production team to ensure accuracy in completion. Formulated custom quotes for competitive bids. Collaborated with team members to create vertical market sales plans and presentations that created expansion of customer base while cutting down on overall sales preparation time. Resolved all customer difficulties with great sensitivity and urgency, never allowing a customer to walk away with a negative experience.
Education
High School Diploma -
Petaluma High School
Petaluma, CA01-2007
Some College (No Degree) -
Mount Holyoke College
South Hadley, MASkills
- Time management
- Attention to Detail
- Active Listener
- Written communication
- Adaptability
- Fast Learner
Certification
- SafeSport Trained 2024
Timeline
On Call Residential Advocate
Transitions Project Inc
10.2020 - 03.2021
Client Care Representative
Contractor for Headgear Plus
11.2014 - 03.2022
Accounting, Purchasing, Client Care
Headgear Plus
09.2011 - 11.2014
High School Diploma -
Petaluma High School
Some College (No Degree) -
Mount Holyoke College
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