Katherine Wolfla
151 Love Ave. Apt G,Greenwood, IN
Summary
Experienced professional adept at planning and problem-solving. Skilled in maximizing resource utilization to drive scalable operations and boost profitability. Highly organized with a natural ability to build relationships and lead teams.
Overview
4
4
years of professional experience
Work History
Cashier/Supervisor
Urick Concessions
Indianapolis, IN
10.2022 - Current
- Maintained daily balance of financial transactions using digital POS software
- Created detailed procedures for operational processes ensuring accuracy
- Gave prompt and constructive feedback to team members
- Quickly managed complaints, guaranteeing high satisfaction rates
Retail Sales Associate
HomeGoods
Greenwood, IN
05.2021 - 05.2022
- Addressed customer queries regarding product information
- Displayed a strong understanding of available services.
- Adhered to all safety regulations when handling broken materials or working with heavy equipment.
Restaurant Hostess
Texas Roadhouse Restaurant
Greenwood, IN
09.2020 - 05.2021
- Managed reservations, waitlists, and special requests for large parties.
- Supervised dining area to guarantee optimal guest satisfaction.
- Kept seating areas tidy through regular surface sanitization
Education
High School Diploma -
Center Grove High School
Greenwood06-2022
Indiana College Core 30 Certificate -
Vincennes University
Vincennes, IN06-2022
Healthcare Engineering Technology Management
Purdue University Indianapolis
Indianapolis, INSkills
- Complaint resolution
- Workplace Safety
- Operational Efficiency
- Policy Enforcement
- Customer complaint handling
- Point of sale systems
References
References available upon request.
Timeline
Cashier/Supervisor
Urick Concessions
10.2022 - Current
Retail Sales Associate
HomeGoods
05.2021 - 05.2022
Restaurant Hostess
Texas Roadhouse Restaurant
09.2020 - 05.2021
High School Diploma -
Center Grove High School
Indiana College Core 30 Certificate -
Vincennes University
Healthcare Engineering Technology Management
Purdue University Indianapolis
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