Katie Bender
Mechanicsburg,PA
Summary
Senior recruiter with 10+ years of full-cycle sourcing and selection across multiple industries, specializing in education and healthcare. Proven record reducing time-to-hire and improving candidate satisfaction through structured process improvements. Strengths include relationship management, candidate experience optimization, and diversity recruiting.
Overview
14
14
years of professional experience
Work History
Account Manager
Kelly Educational Staffing
Carlisle, Pennsylvania
07.2025 - Current
- Acted as the primary contact for client accounts and built positive client relationships.
- Managed school district accounts for Kelly Educational Staffing.
- Assessed client staffing needs and managed daily service requests to ensure timely support.
- Filled staffing vacancies promptly, contributing to overall client satisfaction.
- Identified and resolved staffing and service issues, aligning delivery with client expectations.
- Resolved client concerns related to staffing schedules and service issues.
- Established strong connections with district leaders and school administrators to enhance collaboration.
- Worked with recruiters to place educational staff in schools, districts, and other education groups.
- Assisted in onboarding and training processes for substitute educators to ensure readiness.
Corporate Recruiter
NAPA Transportation, Inc.
Mechanicsburg, PA
10.2023 - 07.2025
- Supported recruitment for senior and mid-level corporate roles, reducing hiring time by 20% and improving process efficiency.
- Used recruiting strategies matched to role requirements, industry standards, and organizational needs.
- Enhanced NAPA employer brand, broadening high-caliber applicant pool and implementing innovative talent acquisition and retention strategies.
- Built positive candidate experiences by maintaining strong communication with managers and applicants, boosting satisfaction by 15%.
- Managed internship program, achieving 30% intern-to-full-time conversion and enhancing workforce quality.
- Attended career fairs and developed university partnerships to expand talent pipeline.
- Maintained compliance with employment laws, protecting recruitment integrity and standards.
- Continually improved methods to attract top talent in the transportation sector.
Talent Acquisition Specialist
athenahealth
03.2022 - 09.2023
- Spearheaded healthcare recruitment, strategically addressing the diverse needs of specialist roles with precision.
- Revolutionized candidate communication, significantly boosting recruiter efficiency and improving hiring outcomes.
- Analyzed healthcare recruitment needs, devising targeted strategies to effectively meet the demands of diverse specialist positions.
- Collaborated with hiring managers to define role-specific skill requirements, improving candidate alignment.
- Partnered with hiring managers to refine skill requirements, resulting in better candidate matches.
- Enhanced Workday processes, streamlining recruitment workflows and improving candidate experience.
Recruiting Lead
Goldman Sachs
10.2019 - 03.2022
- Spearheaded executive recruitment efforts, increasing pipeline metrics and elevating Engineering candidate quality.
- Directed senior-level recruitment, improving candidate quality by 15% and reducing time-to-hire.
- Led a 12-person team, enhancing recruitment metrics and reducing escalation incidents by more than 20%.
- Enhanced collaboration with hiring managers and recruiters through daily strategic meetings, leading to improved alignment on candidate profiles.
- Revamped recruitment practices in IT, finance, and engineering, significantly enhancing talent acquisition effectiveness.
- Managed recruitment data using Salesforce, streamlining processes and enabling data-driven decisions.
Recruiting Manager
Right at School
06.2018 - 10.2019
- Led talent acquisition for K-12 programs, enhancing hire quality and reducing turnover. Implemented retention strategies, boosting staff retention by 32%.
- Steered hiring process, enhancing hire quality and reducing turnover rates.
- Specialized in recruiting educational professionals, including teachers, administrators, and support staff for K-12 educational programs.
- Analyzed recruitment metrics to refine hiring strategies, identifying trends in successful placements for better role fit.
- Cultivated relationships with local schools, broadening the talent pool for educational programs.
- Represented Right at School at campus career fairs, strengthening relationships with educational institutions and expanding the talent pool.
- Developed long-term talent acquisition plans aligned with organizational growth. Anticipated future staffing needs, proactively building talent pipelines.
Sr. Educational Recruiter
EDUStaff, LLC
01.2017 - 06.2018
- Focused on recruiting educational staff for substitute teaching and administrative positions across multiple school districts.
- Fostered relationships with school districts to align staffing solutions with educational needs, improving teacher placement outcomes.
- Partnered with hiring managers to pinpoint staffing needs and orchestrate recruitment strategies.
- Cultivated relationships with educational institutions to enhance candidate sourcing effectiveness.
- Represented EDUStaff at campus recruitment events, expanding the talent pool with highly qualified candidates from regional universities.
- Utilized data analytics to identify recruitment patterns and proactively adapt strategies.
- Pioneered the use of analytics in recruitment, identifying trends to proactively address staffing gaps and improve candidate matching for administrative roles.
- Spearheaded initiatives to expand the talent pool, resulting in a more diverse and qualified candidate base for substitute teaching positions.
Staffing Specialist
Contemporary Staffing Solutions
09.2012 - 12.2016
- Led recruitment processes, optimizing candidate selection and increasing successful hires.
- Implemented talent acquisition strategies, improving hire quality and process efficiency.
- Managed recruitment for diverse roles, enhancing candidate quality through strategic assessments.
- Facilitated candidate assessments, enhancing quality of hires across industries.
- Fostered relationships with clients and candidates, ensuring optimal matches and high satisfaction in staffing placements.
- Anticipated industry trends, adapted recruitment strategies to align with market demands, maintaining competitive edge in administrative staffing.
Education
Bachelors of English Literature -
Stockton University
Stockton, NJBachelor of Arts - Early Childhood Education
Stockton University
Absecon, NJSkills
- Client account management
- Client relations
- Client needs assessment
- Client service optimization
- Contract negotiation
- CRM systems
- Applicant tracking systems
- Recruitment analytics
- Candidate sourcing
- Interviewing techniques
- Educational client engagement
- Customer service
- Networking skills
- Client relationship management
- Talent sourcing
- Employment compliance
- Staffing coordination
- Account management
Timeline
Account Manager
Kelly Educational Staffing
07.2025 - Current
Corporate Recruiter
NAPA Transportation, Inc.
10.2023 - 07.2025
Talent Acquisition Specialist
athenahealth
03.2022 - 09.2023
Recruiting Lead
Goldman Sachs
10.2019 - 03.2022
Recruiting Manager
Right at School
06.2018 - 10.2019
Sr. Educational Recruiter
EDUStaff, LLC
01.2017 - 06.2018
Staffing Specialist
Contemporary Staffing Solutions
09.2012 - 12.2016
Bachelors of English Literature -
Stockton University
Bachelor of Arts - Early Childhood Education
Stockton University