Katherine Woodford
HOBE SOUND,FL
Summary
Dependable, hard worker with 20 years of experience in retail support and customer service. Top-notch interpersonal and communication skills focused on identifying and meeting customer needs and concerns. Excellent reputation for production of high quality products. Successful at being organized and managing multiple priorities with a positive attitude. Commiitted to contributing to an energetic, dynamic team.
Overview
20
20
years of professional experience
Work History
Deli /Bakery Associate
Winn Dixie Supermarket
Hobe Sound, FL
03.1997 - 01.2017
- Greeted customers with enthusiastic, friendly, helpful attitude.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in deli and bakery products
- Monitored counter and display inventory to keep areas well-stocked for maximum sales
- Prepared all bakery and deli items in accordance with standards of quality, quantity control, taste and presentation
- Carefully prepared deli orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, organized workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Home Economics
Iowa State University
Ames, IASkills
- Customer Engagement
- Written and Verbal Communication
- Empathetic
- Problem Solving
- Adaptability
- Attention to Detail
- Creative
- Time Management
- Critical Thinking
- Collaborative
- Sales Expertise
- Basic Computer
Partial Community Service and Volunteer History:
- Started a Home Delivered Meals Program
- Community Band and Orchestra Member
- Wrote and Edited Newsletter and Manuals
- Raised Butterflies
Timeline
Deli /Bakery Associate
Winn Dixie Supermarket
03.1997 - 01.2017
Bachelor of Science - Home Economics
Iowa State University
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