Shalmsr Peck
Killeen,TX
Summary
Hardworking Deli Clerk with 2 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Motivated deli associate offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Experienced associates brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.
Overview
25
25
years of professional experience
Work History
Deli /Bakery Associate
Walmart
10.2021 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Created appealing food arrangements for party trays and specialized orders.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Transportation Bus Driver
Akima
08.2020 - 10.2021
- Maintained regulatory compliance documentation to promote safety and comp
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.
Bus Drver/Instructor
C2Essentials
08.2013 - 08.2020
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Contributed to incident reviews and investigated field occurrences to report to supervisor.
- Coordinated training programs and curriculum to train drivers on Bus transportation.
- Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
- Developed and implemented training materials and course updates.
- Instructed on bus regulations and company policies.
- Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance.
- Met training needs with well-organized, factual programs based on contemporary requirements.
Bus Driver
J&E Contract Services
12.1998 - 02.2000
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained Tx driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Maintained Tx driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Performed bus driving duties while keeping passengers safety in mind to maintain good safety record.
Education
High School Diploma -
Killeen High School
Killeen, TX07.1984
Skills
- Sales Expertise
- Menu Inquiries
- Preparing Food Items
- Food Allergies
- Cleanliness and Sanitation
- Safe Food Handling
- Cleaning and Sanitizing
- Equipment
- Food Product Merchandising
- Equipment Use
- Shrink Control
- Cutting Meat
- Employee Training and Supervision
- Serve Customers
- Prepare Orders
- Quality Assessments
- Daily Food Preparation
- Setup and Breakdown Procedures
- Merchandise Carrying
- Handling Complaints
- Stocking and Replenishing
- Suggestive Selling
- Dependable and Cooperative
- Teamwork and Collaboration
- Safe Work enviroment
Timeline
Deli /Bakery Associate
Walmart
10.2021 - Current
Transportation Bus Driver
Akima
08.2020 - 10.2021
Bus Drver/Instructor
C2Essentials
08.2013 - 08.2020
Bus Driver
J&E Contract Services
12.1998 - 02.2000
High School Diploma -
Killeen High School
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