Katherine Yang
Brooklyn,NY
Summary
Demonstrated strong work ethic and politeness in customer service roles. Assisted customers at tea and bakery shops by greeting them, facilitating simple communication, and addressing basic inquiries. Maintained cleanliness and organization of service areas. Currently enrolled in EKG and Phlebotomy Program, completed CNA program and currently preparing for certification exam, with foundational knowledge of medical reception and confidentiality practices.
Overview
3
3
years of professional experience
Work History
Smoothie Maker
Hawa Smoothie and Bubble Tea
04.2023 - 05.2025
- Provided excellent customer service, addressing inquiries and ensuring satisfaction.
- Prepared and served juices and blended drinks.
- Resolved customer complaints professionally, ensuring they left satisfied with their experience at the store.
- Increased efficiency by prepping fruits and vegetables ahead of time for easy access during busy periods.
Smoothie Maker
Clover Smoothie
06.2025 - 11.2025
- Prepared a variety of smoothies and bubble teas to meet customer preferences.
- Operated blending and dispensing equipment efficiently for optimal product quality.
- Maintained cleanliness and organization of work area to ensure food safety compliance.
- Assisted in inventory management, monitoring supplies for timely restocking.
Counter Server
Caputo Bakery
08.2025 - 12.2025
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction.
- Operated cash register, accurately processing transactions and handling cash.
- Maintained cleanliness and organization of counter area, following food safety guidelines.
- Assisted in inventory management, restocking supplies to meet customer demand.
Education
GED -
Home School
New York, NYCNA Program -
TIA School of Health
New York, NYEKG And Phlebotomy -
NewYork Medical Carrer Training
New York, NY01.2026
Skills
- Facilitated effective communication in both Chinese and English
- Maintained cleanliness and organization of work
- Assisted teams in quickly adapting to new tasks and processes Supported project execution with strong follow-through on assigned responsibilities
- Demonstrated efficiency and adaptability in fast-paced work environments
Languages
Chinese (Mandarin)
English
Burmese
CUST
- 可上班时间
- 周二、周四、周六
- 可立即上班
Timeline
Counter Server
Caputo Bakery
08.2025 - 12.2025
Smoothie Maker
Clover Smoothie
06.2025 - 11.2025
Smoothie Maker
Hawa Smoothie and Bubble Tea
04.2023 - 05.2025
GED -
Home School
CNA Program -
TIA School of Health
EKG And Phlebotomy -
NewYork Medical Carrer Training