Lauryn Holmes

• Delivered high-quality customer service in a fast-paced environment
• Handled transactions and maintained a clean, organized workspace
• Collaborated with team members to ensure efficient services

- Greeted patients warmly and created a welcoming environment.

- Managed appointment scheduling using electronic health record systems.

- Answered phone calls and addressed patient inquiries promptly.

- Collected patient information and verified insurance details efficiently.

- Maintained cleanliness and organization of the reception area daily.

- Coordinated with therapists to facilitate smooth patient flow.

-Assisted patients with paperwork and guided them through processes.

-Answered incoming calls, redirected callers to the appropriate personnel or

department and took messages as needed.

- Completed basic bookkeeping and document filing.