Katherine Zambrano
Houston,TX
Summary
Bilingual and detail-oriented healthcare professional with extensive expertise in X-ray procedures and front desk operations within urgent care and clinical settings. Proficient in radiology imaging, patient scheduling, insurance verification, and maintaining HIPAA-compliant medical records to ensure seamless patient experiences. Recognized for professionalism, adaptability, and a steadfast commitment to delivering exceptional patient service in fast-paced environments. Strong team player dedicated to enhancing patient care and driving operational efficiency through collaborative efforts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
X-Ray Technician / Front Desk Receptionist
MDs Urgent Care
08.2024 - Current
- Perform X-rays as a Non-Certified Radiological Technician, ensuring safety and accurate imaging.
- Greet and check in patients, verify insurance, process intake paperwork, and manage phone inquiries.
- Schedule and coordinate patient appointments to optimize workflow and reduce wait times.
- Support clinical staff with diagnostic testing, including urine analysis, strep, flu, and COVID-19 tests.
- Maintain accurate electronic health records in compliance with HIPAA regulations.
- Assist with triage and vital signs collection to support smooth clinic operations.
Front Desk / Medical Assistant Externship
Airline Medical Clinic
01.2024 - 03.2024
- Greeted patients, scheduled appointments, and handled follow-up calls with professionalism and efficiency.
- Verified patient information, completed culture test paperwork, and supported intake processes.
- Performed diagnostic testing, including urine analysis, strep, and COVID-19 screenings.
- Administered vaccines and injections under physician supervision.
- Conducted EKGs and accurately documented results in patient records.
- Organized and managed patient charts while ensuring strict HIPAA compliance and confidentiality.
Substitute Teacher
Child Care Careers
09.2023 - 06.2024
- Managed classrooms and maintained structured, supportive environments.
- Communicated effectively with staff, parents, and students, demonstrating adaptability and professionalism.
Education
Medical Assistant with Scopes - X-Rays
Remington College
Houston, TX06.2024
High School Diploma -
North Shore Senior High
Skills
- X-Ray & Radiology Support (Non-Certified Radiological Technician)
- Front Desk & Patient Scheduling
- Insurance Verification & Patient Intake
- Diagnostic Testing: Urinalysis, Strep, COVID-19, Flu
- Vaccinations & Injections Administration
- EKGs & Vital Signs Collection
Certification
- Certified Clinical Medical Assistant – JUNE 2024
- Non-Certified Radiological Technician – APRIL2 024
- Basic Life Support (CPR & AED) – AUGUST 2023
Timeline
X-Ray Technician / Front Desk Receptionist
MDs Urgent Care
08.2024 - Current
Front Desk / Medical Assistant Externship
Airline Medical Clinic
01.2024 - 03.2024
Substitute Teacher
Child Care Careers
09.2023 - 06.2024
Medical Assistant with Scopes - X-Rays
Remington College
High School Diploma -
North Shore Senior High
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