Randy Baez
Kissimmee,US
Summary
Seeking to maintain a full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Foxtail Coffee Company
2021.12 - 2023.11
- Take customer orders and convey them to other employees for preparation
- Provide customers with product details, such as coffee blend or preparation descriptions
- Demonstrate the use of retail equipment, such as espresso machines
- Set up or restock product displays
- Handle cash, lead shifts and lead baristas to a successful shift.
Food and Beverage
Universal Studios
2021.08 - 2021.12
- Maintained excellent attendance record, consistently arriving to work on time
- Served customers and followed outlined steps of service
- Positively impacted the guest experience through the execution of guest service standards.
Shift Supervisor
Starbucks
2018.03 - 2021.05
- Acted with integrity, honesty and knowledge to promote the culture, values and mission of Starbucks
- Anticipated customer and store needs by constantly evaluating environment and customers for cues
- Carried out day to day duties accurately and effectively
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment
- Oversaw daily operations to ensure high levels of productivity and success.
Mechanical Assembler
Fiber Optic Solutions
2019.06 - 2020.08
- Followed outlined specifications to implement assembly plans.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
Guest Advisor
Gamestop
2017.09 - 2018.06
- Carried out day-to-day duties accurately and effectively with efficiency
- Had the ability to work in a fast-paced environment, patience with all kinds of guests and operate point of sale systems.
Education
High School Diploma -
Osceola High School
Kissimmee, FL05.2017
Skills
- Bilingual
- Multitasking
- Computer
- Teamwork
- Adaptability
- Leadership
- Conflict resolution
- Communication
- Critical thinking
Reputation
Excellent reputation for resolving problems and improving customer satisfaction.
Learner
Fast learner, able to pick up on matters quickly, hands on learner.
Supervisor Experience
5 1/2 years of Supervisor experience in multiple companies.
Timeline
Shift Supervisor
Foxtail Coffee Company
2021.12 - 2023.11
Food and Beverage
Universal Studios
2021.08 - 2021.12
Mechanical Assembler
Fiber Optic Solutions
2019.06 - 2020.08
Shift Supervisor
Starbucks
2018.03 - 2021.05
Guest Advisor
Gamestop
2017.09 - 2018.06
High School Diploma -
Osceola High School
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