Katherine Long
Statesboro,GA
Summary
Dependable and friendly server who takes pride in creating a positive dining experience for every guest. Stays calm under pressure, works well with others, and learns quickly when faced with something new. Genuinely cares about making people feel welcome and comfortable, aiming for that kind of service that leaves guests feeling good about their visit and wanting to return.
Overview
2
2
years of professional experience
Work History
Server
Mi Vida
Tybee Island, GA
05.2024 - Current
- Greeted guests with a smile and provided attentive, personalized service.
- Rotated between tables in order of arrival to ensure timely service, fair attention, and smooth delivery of drinks and meals.
- Informed guests of daily specials and menu items, including ingredients, and preparation methods.
- Handled cash, card, and POS transactions with accuracy and accountability.
- Bussed and reset tables quickly to maintain clean and organized dining areas.
- Restocked supplies and maintained inventory to support smooth daily operations.
Lead Barista
Green Spork Cafe & Market
Richmond Hill, GA
05.2023 - 04.2024
- Built strong customer relationships through friendly, welcoming service, and genuine care for the guest experience.
- Proficiently operated and maintained espresso machines, grinders, and other equipment to ensure consistent, safe, and accurate drink preparation.
- Mastered all beverage recipes, and developed the ability to prepare each drink efficiently and to the highest quality.
- Customized handcrafted drinks to match customer preferences.
- Made recommendations confidently by understanding all ingredients, milks, flavors, and coffee/tea types.
Education
Bachelor of Science - Biology
Georgia Southern University
Statesboro, GA05-2028
High School Diploma -
Richmond Hill High School
Richmond Hill, GA05-2024
Skills
- Intuitive guest service
- Positive attitude
- Multitasking under pressure
- Reliability and punctuality
- Ability to stay calm in high-stress environments
- Handling large parties and special requests
- Memorization of menu items and ingredients
- Upselling and suggestive selling
Timeline
Server
Mi Vida
05.2024 - Current
Lead Barista
Green Spork Cafe & Market
05.2023 - 04.2024
Bachelor of Science - Biology
Georgia Southern University
High School Diploma -
Richmond Hill High School