Hi, I’m
Katherine Ryan
U.S. Army
Westerville,OH
Summary
Currently enlisted in the Ohio Army National Guard as a military police officer, with background participating in and supporting security missions. Disciplined in following orders and working with others to complete tasks. Poised and calm in stressful, high-pressure situations. Maintains 100% equipment accountability while on duty and fulfills expectations.
Dynamic team leader and skilled barista at Starbucks Coffee Company, adept in hospitality service and conflict mediation. Demonstrated excellence in fostering customer loyalty through exceptional service. Ensures satisfaction with a proactive and engaging approach.
Overview
3
years of professional experience
4
years of post-secondary education
Work History
Ohio Army National Guard
Military Police Officer
05.2021 - Current
Job overview
- Documented and organized security information accurately and efficiently.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Maintained 100% accountability of assigned equipment.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Starbucks Coffee Company
Barista
01.2023 - Current
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Delaware Area Career CenterDelaware, OH
Firefighting I And II Certificates
05.2024
North Central Texas CollegeGainesville, TX
EMT-B Certificate
05.2023
Big Walnut High SchoolSunbury, OH
High School Diploma
08.2018 - 05.2022
Skills
- Hospitality service expertise
- Conflict Mediation
- Exceptional customer service
- Team Leadership
Hobbies
Outside of the work environment, the majority of my time is spent outdoors! I like to skateboard around Macnamera Park in Westerville, as well as read some apocalyptic novels. I also spend a good portion of my week in the gym in order to keep myself up to standard with the career I am currently pursuing. You can also occasionally find me at Alum Creek with my dog to pass the time.
Timeline
Barista
Starbucks Coffee Company
01.2023 - Current
Military Police Officer
Ohio Army National Guard
05.2021 - Current
Big Walnut High School
High School Diploma
08.2018 - 05.2022
Delaware Area Career Center
Firefighting I And II Certificates
North Central Texas College
EMT-B Certificate
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