Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Katherinne Melissa Figueroa Osorio

Associate
Van Nuys,CA

Summary

Well-coordinated in maintaining optimal inventories and supporting documentation to boost efficiency of production operations. Talented communicator, planner and problem-solver offering 4 years of customer experience. Proven skills in reviewing paperwork and consulting with teams to keep current on needs and meet supply demands.

Overview

6
6
years of professional experience

Work History

Production Assistant

Entertainment Partners
Honolulu, HI
08.2019 - 09.2021
  • Stayed alert, active and ready to respond to any request at any time using variety of available resources.
  • Communicated with other crew members via walkie talkies to coordinated production activities.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Completed wide range of tasks in diverse filming areas to support operations.
  • Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Documented production information via daily system logs and discussed issues with management.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Store Associate

CVS Pharmacy
Honolulu, HI
03.2019 - 03.2020
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Store Associate

Uncle Clay's House Of Pure Aloha
Honolulu, HI
03.2017 - 08.2018
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Maintained good communication to organize defense.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Cashier

McDonald's Restaurant
Honolulu, HI
05.2016 - 04.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Library Volunteer

Aina Haina Public Library
Honolulu, HI
07.2015 - 02.2016
  • Performed basic book reshelving and obtained items from book drop.
  • Greeted visitors, answered questions and made book recommendations across subjects and genres.
  • Shelved books by subject according to Dewey Decimal System.


Education

High School Diploma -

Evergreen High School
Evergreen, CA
06.2019

Skills

  • Film crew support
  • Locking up sets
  • Show planning
  • Production support
  • Continuous Improvement
  • Workflow Optimization
  • Multitasking and Prioritization
  • Verbal and Written Communication
  • Responding to Difficult Customers
  • Issue and Complaint Resolution
  • Courteous with Strong Service Mindset
  • Customer Data Confidentiality
  • Calm and Professional Under Pressure
  • Creative Problem Solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Production Assistant

Entertainment Partners
08.2019 - 09.2021

Store Associate

CVS Pharmacy
03.2019 - 03.2020

Store Associate

Uncle Clay's House Of Pure Aloha
03.2017 - 08.2018

Cashier

McDonald's Restaurant
05.2016 - 04.2017

Library Volunteer

Aina Haina Public Library
07.2015 - 02.2016

High School Diploma -

Evergreen High School
Katherinne Melissa Figueroa Osorio Associate