Katheryn Bautista
Roebling,US
Summary
A first-generation and enthusiastic college student working towards a Master's in Social Work. Committed to making a positive impact on individuals and communities through advocacy support services. Eager to apply academic knowledge and practical experience to contribute effectively in the field of social work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Internship
Tragedy Assistance Program for Survivors
05.2022 - 07.2022
- Located therapists for families who have lost a loved one in the Military
- Worked with Microsoft Excel Worksheets.
Sales Associate
The Vitamin Shoppe
06.2019 - 11.2021
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Solved customer challenges by offering relevant products.
Cashier
The Town of Cicero
06.2016 - 06.2019
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Solved customer challenges by offering relevant products.
Education
Master of Science - Social Work
University of Central Florida
Orlando, FLBachelor of Arts - Psychology
University of North Florida
Jacksonville, FL08.2023
Associate of Arts - Psychology for Transfer
MiraCosta College
Oceanside, CA12.2021
United Kingdom -
05.2023
United Kingdom -
05.2023
Skills
- Active Listening
- Building Relationships
- Client Advocacy
- Critical Thinking and Problem Solving
- Generate Case Note
Internship
Tragedy Assistance Program for Survivors, Jacksonville, FL,
05/2022, 07/2022 Family Resource Specialist
- Located therapists for families who have lost a loved one in the Military
- Worked with Microsoft Excel Worksheets
Volunteer Experience
- Military Families of Cicero United, Cicero, IL, 01/2015, 06/2019, Volunteered with groups and organizations to help make measurable differences for program recipients., Assisted with special events or programs such as Military welcome homes, military tree decoration, Christmas toy drives, and community clean-ups
- Keep Cicero Clean, Cicero, IL, 2015, 2019, Annually distributed the tools necessary to pick up waste from the community and serviced other volunteers with food and beverages.
- Family Assistance Ministries Food Pantry, Oceanside, CA, 11/2021, 12/2021, Verified eligibility, organized food distribution, Transferred groceries for individuals without transportation.
Certification
Group 2 Social Behavioral Research Investigators and Key Personnel
July 2022
CITI Program
Issued: July 2022-July 2025
Credential ID: 50130968
Study Abroad
United Kingdom Short-Term Study Abroad: 05/14/2023-05/29/2023
- Learned about the ways in which psychology and social work intersect with the education system in the U.K.
- Worked with diverse populations in different cultures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Internship
Tragedy Assistance Program for Survivors
05.2022 - 07.2022
Sales Associate
The Vitamin Shoppe
06.2019 - 11.2021
Cashier
The Town of Cicero
06.2016 - 06.2019
Master of Science - Social Work
University of Central Florida
Bachelor of Arts - Psychology
University of North Florida
Associate of Arts - Psychology for Transfer
MiraCosta College