Katheryn Mccaffrey
HOUSTON,TX
Summary
Professional with a strong background overseeing operations, sales and merchandising. Led a team of employees by training on procedures, customer service, and selling skills. Boosted sales by updating store merchandise frequently, creating eye-catching layouts, and displaying promotional signage in high-traffic areas.
Overview
17
17
years of professional experience
Work History
Associate Store Manager
DSW Shoe Warehouse
Spring, TX
02.2009 - Current
- Supervised daily store operations and ensured compliance with company policies.
- Trained and developed team members on product knowledge and customer service skills.
- Managed inventory control processes to maintain optimal stock levels.
Opened new store 29645 (Conroe) in 2021, helping team establish strong operational foundations.
Led teams at five DSW locations, gaining diverse leadership experience.
Assisted management at Woodlands store for three years, fostering team development.
Gained leadership experience while supporting freight and merchandising tasks during remodels.
- Coordinated visual merchandising to enhance store presentation and drive sales.
Supported remodeling efforts at Baybrook and Hedwig, enhancing store layout.
- Monitored sales performance, identifying trends and suggesting improvements for future strategies.
- Created engaging merchandise presentations to motivate impulse purchases.
Education
Oak Ridge High School
Conroe, TXSome College (No Degree) - Psychology
Lonstar Community College
Conroe, TXSkills
- Inventory management
- Visual merchandising
- Sales analysis
- Team training
- Effective communication
- Staff motivation
- Store operations
Timeline
Associate Store Manager
DSW Shoe Warehouse
02.2009 - Current
Oak Ridge High School
Some College (No Degree) - Psychology
Lonstar Community College