Katheryn Mercedes
Yonkers
Summary
Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.
Overview
9
9
years of professional experience
Work History
Housekeeper
Pyramid Hotel Group
Ossining
01.2025 - 05.2025
- Assisted in laundry services including washing, drying, and folding linens.
- Returned rooms to occupant-ready status to satisfy future guests.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Housekeeper
GE
Ossining
02.2021 - 12.2023
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Organized closets with hangers for guests' clothing items.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Assisted in laundry services including washing, drying, and folding linens.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Sorted and counted linens and organized in storage areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Disinfected telephones, light switches and other frequently touched objects.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Responded to requests from guests regarding housekeeping needs.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Communicated with customers about requests for additional supplies or cleaning services.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Communicated with maintenance team on damages to repair.
- Requested maintenance orders to fix non-working equipment and address room damage.
Security and Housekeeping
Charter School Of Educational Excellence
Yonkers
03.2019 - 02.2021
Housekeeper
Classicofny
Yonkers
01.2016 - 05.2018
Education
Lic. En Gestión De Ventas Y Comercialización -
Unicaribe
República Dominicana 07-2013
Languages
Spanish
Full Professional
English
Elementary
Websites
Accomplishments
- No
Affiliations
- I consider myself being a well-rounded individual meaning that I balance various aspects of my life, such as work, personal health, relationships, and personal growth. It involves managing responsibilities in a way that allows for success and fulfillment in multiple areas without one aspect overwhelming the others. A well-rounded person prioritizes their physical and mental health, builds strong connections with others, and continuously seeks personal development through learning and new experiences. This balance helps create a sustainable lifestyle where personal and professional goals are aligned, contributing to overall happiness and success. Ultimately, being well-rounded is about maintaining harmony in all areas of life, which enriches one’s experiences and helps foster resilience in the face of challenges.
References
References available upon request.
Timeline
Housekeeper
Pyramid Hotel Group
01.2025 - 05.2025
Housekeeper
GE
02.2021 - 12.2023
Security and Housekeeping
Charter School Of Educational Excellence
03.2019 - 02.2021
Housekeeper
Classicofny
01.2016 - 05.2018
Lic. En Gestión De Ventas Y Comercialización -
Unicaribe