Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katheryn Wallison

Traverse City,MI

Summary

Diligent Pharmacy Technician with retail & hospital background as Licensed Pharmacy Technician. Proven ability to manage medication inventory, assist pharmacists with prescription preparation, and provide exceptional customer service. Demonstrated proficiency in medication dispensing and inventory management. Willing and eager to learn and utilize knowledge.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Licensed Pharmacy Technician

Munson Medical Center
07.2024 - Current
  • Maintained a clean and organized workspace that promoted efficiency while prioritizing patient confidentiality requirements per HIPAA guidelines.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted, measured, and compounded medications following standard procedures.
  • Supported the training of new pharmacy technicians to enhance team performance and improve workflow efficiency.
  • Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.

Licensed Pharmacy Technician

Rite Aid Pharmacy
12.2021 - 07.2024
  • Performed data entry into pharmacy computer system related to patient demographics and prescription orders.
  • Stocked shelves with pharmaceutical products; rotating stock as needed to ensure freshness dates were monitored and removing outdated or damaged products promptly.
  • Ensured compliance with state board regulations regarding controlled substance handling practices.
  • Reviewed physician orders for completeness prior to entering them into the computer system.
  • Ordered supplies necessary for daily operations such as packaging materials and labels.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Created new customer profiles and updated demographics, allergies, and new medications into pharmacy computer systems.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations..
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Knowledge of Medical and Pharmaceutical Terms.
  • Knowledge of brand and generic medications.

Customer Service Associate

AJ's Quiltery
08.2019 - 07.2021
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Increased revenue by cross-selling and upselling products and services.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Performed opening and closing procedures for the store.
  • Stocked and maintained materials and supplies.
  • Calculated amounts of fabric needed for customers projects.

Education

No Degree - General Studies

Northern Michigan Community College
Traverse City, MI

No Degree - General Studies

Mid Michigan Community College
Harrison, MI

High School Diploma -

Houghton Lake Alternative Education
Houghton Lake, MI
05.2015

Skills

  • Certified To Vaccinate Patients
  • HIPAA Compliant
  • Accurate Packaging, Labeling, & Dispensing
  • Drug Inventory Control
  • Pharmacy Law Compliance
  • Problem-Solving Skills
  • Use Of First In First Out Rule
  • Excellent Customer Service
  • Drug Safety
  • Updating & Maintaining Patient Profiles & Medication List
  • Confidentiality and HIPAA Practices
  • Interpreting and Processing Medication Orders
  • Utilization Of Team Members
  • Order Verification
  • FDA Drug Safety Guidelines
  • Detail-Oriented
  • Prioritization and Organization For Efficient Workflow
  • Relationship Building
  • Data Entry
  • Cash Register Operations
  • Patient Profile Setup
  • Medical Insurance Claims Processing
  • Insurance Billing
  • CPR Certified
  • Hazardous & Non-Hazardous Compounding

Certification

  • Licensed Pharmacy Technician through PTU (Pharmacy Technician University) - Licensed in December 2022.
  • CPR certified.
  • Certified as an Immunizer - Certified in June 2023.

Timeline

Licensed Pharmacy Technician

Munson Medical Center
07.2024 - Current

Licensed Pharmacy Technician

Rite Aid Pharmacy
12.2021 - 07.2024

Customer Service Associate

AJ's Quiltery
08.2019 - 07.2021

No Degree - General Studies

Northern Michigan Community College

No Degree - General Studies

Mid Michigan Community College

High School Diploma -

Houghton Lake Alternative Education