KATHERYNE DUBON
Hayward,CA
Summary
Advanced through professional ranks, consistently embracing opportunities to learn innovative techniques.
Overview
6
6
years of professional experience
Work History
Supervisor
BISTRO BOUDIN
San Francisco, CA
01.2022 - Current
- Operations Management: Orchestrate daily floor operations for a landmark high-volume facility, ensuring peak efficiency and adherence to safety and labor regulations.
- Personnel Management: Lead and mentor a large team, managing performance standards and conducting on-the-job training for new staff members.
- Financial Accountability: Conduct daily financial audits, handle cash reconciliations, and maintain operational logs to track facility performance.
- Bilingual Communication: Utilize fluency in English and Spanish to facilitate clear communication between front-of-house and back-of-house teams.
- Facility Experience: Progressed through every department of the business over 14 years, gaining a comprehensive understanding of facility-wide logistics.
- (Previously Server, Food Runner, Pantry Cook, Oyster Shucker since 2012)
Lead Concierge
PLANNED COMPANIES
01.2020 - Current
- Property Oversight: Direct daily front-of-house operations for luxury residential properties, serving as the primary bilingual liaison between residents, property management, and vendors.
- Team Leadership: Supervise and train concierge staff on building protocols, emergency response, and premium service standards.
- Maintenance Coordination: Manage vendor relations and coordinate with external contractors to ensure property upkeep and timely completion of work orders.
- Logistics & Security: Oversee facility security logs, key control systems, and complex package logistics for large-scale residential communities.
- Administrative Management: Facilitate move-in/move-out procedures and provide administrative reporting to support the Property Manager.
Education
High School Diploma -
Burton High School
San Francisco, CASkills
- Operations management
- Financial accountability
- Bilingual communication
- Team leadership
- Property oversight
- Maintenance coordination
- Vendor relations
- Security management
- Customer service excellence
- Emergency response training
- Training and development
- Package logistics coordination
- Training and mentoring
- Customer service
- Attention to detail
- Project planning
- Priority management
- Safety protocols
- Documentation and reporting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
BISTRO BOUDIN
01.2022 - Current
Lead Concierge
PLANNED COMPANIES
01.2020 - Current
High School Diploma -
Burton High School