Summary
Work History
Education
Skills
Languages
Timeline
Generic

Kathia Aguirre

Key West,FL

Summary

Hardworking and Organized bringing strengths in handling work independently and solving routine problems. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Reliable, diligent and always looking for ways to streamline processes and better serve customers. Dedicated to grow and be successful.

Work History

Bank Teller

First State Bank
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Provided customer records, account statements and copies of checks.

Receptionist

Florida Keys Medical Associates
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Attorney Assistant

State Attorneys Office
  • Maintained strict confidentiality of sensitive client information, adhering to professional ethics standards at all times..
  • Created and printed legal documents for attorneys to review.
  • Produced and filed various legal documents and electronically preserved updated case record system.

Restaurant Hostess

Lateda
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Education

High School
Key West, FL

Skills

  • Attention to detail
  • Money handling
  • Customer relationship development
  • Problem-solving
  • Multitasking and organization
  • Team collaboration
  • Phone etiquette
  • Positive
  • Spanish speaking
  • Greet guests
  • Customer Service
  • Organizational

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bank Teller

First State Bank

Receptionist

Florida Keys Medical Associates

Attorney Assistant

State Attorneys Office

Restaurant Hostess

Lateda

High School

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Kathia Aguirre