Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kathia Lopez

Salt Lake City,Utah

Summary

Highly organized and dependable candidate skilled in effectively managing multiple priorities while maintaining a positive attitude. Demonstrated success in meeting team goals by willingly taking on additional responsibilities. Committed to delivering exceptional results and contributing to the overall success of the organization.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Housekeeping / Supervisor

Hyatt Place
7 2013 - 1 2015
  • Detailed to cleaning and setting up the rooms for future and current guest
  • Achieved the work given and excelled by helping my teammates with theirs
  • For my willing to learn and put in the work I was promoted to supervisor within 3 months
  • Trained new team members.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Master Esthetician Waxer

Always Smooth
04.2022 - 10.2022
  • Provided friendly, warm, and welcoming environments to clients
  • Demonstrated daily ability to communicate, set materials and organize work in order to effectively manage client sessions
  • Responsible for retailing skincare products as possible
  • Educated clients on proper home care regimen.

Customer Service

Discover Financial Service
05.2016 - 06.2019
  • Provided exceptional customer service, addressing client queries promptly and efficiently.
  • Servicing in English and Spanish

Host

Hyatt House
07.2015 - 04.2016
  • Enhanced customer satisfaction by warm friendly greeting and checking in and out our guest
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Enhanced customer satisfaction and team success by setting up and serving banquets when meetings were being hosted at the hotel.

Education

Salt Lake Community College
08.2013 - 05.2017

Master Esthetician Licenses -

Nima - National Institute of Medical Aesthetics
01.2019 - 05.2020

Skills

Detailed Orientated

Organized

Cleanliness

Staff Scheduling

Department coordination

Interpersonal communication

Efficient Learner

Call Center Customer Service

Fast food customer service

Languages

Spanish
English

Timeline

Master Esthetician Waxer

Always Smooth
04.2022 - 10.2022

Master Esthetician Licenses -

Nima - National Institute of Medical Aesthetics
01.2019 - 05.2020

Customer Service

Discover Financial Service
05.2016 - 06.2019

Host

Hyatt House
07.2015 - 04.2016

Salt Lake Community College
08.2013 - 05.2017

Housekeeping / Supervisor

Hyatt Place
7 2013 - 1 2015

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Kathia Lopez