KATHERINA GRILEY
Sacramento,CA
Summary
Highly organized with vision and enthusiasm to achieve program goals and objectives. Motivated team member with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Vice President of Membership & Member Services
California Restaurant Association
Sacramento
07.2018 - Current
- Developed and implemented a comprehensive membership strategy to increase member engagement and retention.
- Designed, created, distributed and tracked surveys to assess the satisfaction of current members.
- Maintained accurate records of membership data in order to track progress towards goals.
- Provided assistance and guidance to department staff on best practices related to membership management.
- Analyzed membership data trends in order to identify areas of improvement or potential growth opportunities.
- Managed the budget associated with all aspects of the organization's membership program.
- Participated in strategic planning sessions related to the development of new initiatives designed to increase member involvement.
- Developed training programs for staff involved in managing day-to-day operations related to member services.
Program Chair
The Art Institute of California
Sacramento, CA
02.2012 - 07.2018
- Provide academic guidance to a diverse student population, supporting program completion, graduation, and employment opportunities
- Provide academic leadership to department faculty and staff
- Provide support to college and community relations activities
- Plan and implement a budget, including personnel requirements, program expenses, and capital needs
- Collaborate with other Program Chairs within own campus, and across school network to improve Student Learning Outcomes
- Learning Management System administrator.
Culinary Management Instructor
The Art Institute of California
Sacramento, CA
02.2008 - 02.2012
- Encourage student success and actively engage in retention activities including documented communication with both students and administration regrading attendance and progress
- Deliver on-ground class instruction of the approved course as assigned
- Deliver learner-centered instruction through traditional delivery methods, supported by on-line course management system
- Manage on-ground classroom environment
- Perform administrative duties, such as attendance and grade reports, in a timely manner
- Provide assistance in the planning, development and maintenance of program curriculum.
Director of Industry Education
The California Restaurant Association Educational Foundation
Sacramento, CA
02.2003 - 02.2010
Director of School-to-Career Programs
The California Restaurant Association Educational Foundation
Sacramento, CA
01.2000 - 07.2003
Education
Master of Education - Instructional Leadership
Argosy University
01.2011
B.S - Business Administration - Management Emphasis General Education
California State University
01.1988
Skills
- Motivational leader
- Exceptional attention to detail
- Accomplished academic advisor
- Excellent problem-solver
- Training and Onboarding
- Relationship Building
Timeline
Vice President of Membership & Member Services
California Restaurant Association
07.2018 - Current
Program Chair
The Art Institute of California
02.2012 - 07.2018
Culinary Management Instructor
The Art Institute of California
02.2008 - 02.2012
Director of Industry Education
The California Restaurant Association Educational Foundation
02.2003 - 02.2010
Director of School-to-Career Programs
The California Restaurant Association Educational Foundation
01.2000 - 07.2003
Master of Education - Instructional Leadership
Argosy University
B.S - Business Administration - Management Emphasis General Education
California State University
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