KATHLEEN ACHILLES
San Antonio,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
KB Surgical Assistants,PLLC
09.2016 - 12.2022
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded all new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Maintained all confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Filed and maintained all patient records in accordance with HIPAA regulations.
- Investigated insurance claims denials and appeals.
RN
Metacare/Anchor Safe Home Healthcare
02.2007 - 08.2015
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
Sales Manager
The Scooter Store Inc.
04.2000 - 07.2004
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Associate of Science - Nursing
San Antonio College
San Antonio, TXSkills
- Dependable and Responsible
- DME Equipment Sales
- Customer Needs Assessments
- Positive Customer Engagement
- Customer Experience
- Appointment Scheduling
- Patient Care and Confidentiality
- Cultural Awareness
Timeline
Administrative Assistant
KB Surgical Assistants,PLLC
09.2016 - 12.2022
RN
Metacare/Anchor Safe Home Healthcare
02.2007 - 08.2015
Sales Manager
The Scooter Store Inc.
04.2000 - 07.2004
Associate of Science - Nursing
San Antonio College