KATHLEEN A KIRBY
Scottsdale,Arizona
Summary
Results-oriented senior-level program manager with 25-plus years of Information Technology experience in the financial services private sector with a proven track record successfully leading complex strategic infrastructure projects in both domestic and global environments. Experienced collaborating with and managing virtual project teams throughout program and project life-cycles leveraging project management methodologies using excellent communication and interpersonal skills. Emphasize service-oriented delivery to drive high quality outcomes and client satisfaction.
Overview
2023
2023
years of professional experience
Work History
Database Analyst/Site Systems Manager
Bank One
- Provided technology and project support for Retail Line of Business
Corporate Portfolio Analyst
Bank One
- Identified and analyzed bank’s Commercial Banking portfolio trends and consolidated data for senior management and corporate shareholder reporting
Compliance Auditor/ HMDA Manager
Bank One
- Provided regulatory monitoring of lending and deposit functions, conducted federal regulation training, and interfaced with OCC Examiners during regulatory examinations
Vice President, Senior Program Manager, Enterprise Information Security Program Oversight Strategy
Wells Fargo
01.2012 - 01.2023
- Managed pilot implementation of Oracle identity management solution in support of strategic and regulatory goals in compliance with TOG Project Management Methodology
- Program Manager for Risk Management Portfolio comprised of twelve projects, including three regulatory mandated efforts
- Developed and refined project charters, requirements, and schedules
- Facilitated recurring meetings to manage technical team deliverables
- Managed virtual technical and project management teams delivering planned outcomes successfully
- Developed complex project plans to manage overall project life-cycle
- Developed risk management plans and issues tracking reports
- Prepared and presented stakeholder and management presentations and reporting on project milestones and key deliverables
- Provided coaching and mentoring to newly onboarded project managers
Contract – Senior Lead Project Manager, Identity and Access Management
Wells Fargo
01.2010 - 01.2012
- Managed overall project lifecycle to implement infrastructure in support of strategic non-employee profile system changes in PeopleSoft and establishment of a primary enterprise logon identifier for all workforce members
- Managed two technical project managers-led work streams to drive release schedules on time and on budget
- Compiled management reporting, business cases and budgets, successfully managing ongoing costs and project resource requirements
- Managed schedules by identifying and mitigating risk, addressing technical issues, and managing requirements, reducing scope creep
Vice President / Lead Project Manager
JPMorgan Chase
01.2007 - 01.2009
- Managed overall project lifecycle for the global Lotus Notes to Exchange conversion project across 61 countries and 19 lines of business, to align with firm’s strategic direction for a standardized mail platform
- Managed strategic requirements and business needs with vendor partners Microsoft and Binary Tree
- Managed software development lifecycle through implementation across virtual teams globally
- Compiled management reporting, business cases and budgets for 3 global regions, successfully managing ongoing costs and project resource requirements
- Managed schedules by identifying and mitigating risk, addressing technical and client issues, and managing requirements, reducing scope creep
- Executed on-time project deliverables by managing vendor and internal resource adherence to key milestones, technical reviews, product and concept testing, compliance reviews, and ongoing communications meetings
- Partnered with key business client to conduct product concept testing and user acceptance testing which resulted in product confidence
- Managed data center consolidation, reducing infrastructure redundancies
- Converted 2.4 billion emails over 18 months, 182k personal and shared mailboxes, 25k BB devices upgraded, and 16k Outlook 2003 upgrades
- Key contributor developing business-as-usual production and support processes
- Minimized post-production issues by enlisting pre- and post-migration data integrity checks
- Primary relationship manager between lines of business and technology stakeholders
Vice President / Program Manager
JPMorgan Chase
01.2005 - 01.2007
- Demand planning and resource planning for department Disaster Recovery/Business Resiliency and Groupware Messaging project portfolios
- Engaged with sourcing management to secure project specific consultant resources to backfill staffing shortfalls
- Contributed to departmental budget creation and oversight, cost tracking analysis, and direct expense savings recommendations
- Managed staff performance, development, and job skills assessments ensuring quality project delivery to internal clients
Senior Project Manager – Global Strategic Projects
JPMorgan Chase
01.1998 - 01.2005
- Lead PM for the IL State conversion of Commercial and Retail Lines of Business, integrating heritage First Chicago National Bank and Bank One infrastructures and distributing Financial Services Desktop platform to standardize business functions
- Managed application deployments, hardware upgrades, and consolidation projects focused on business specific requirements
- Managed global core enterprise application projects (e.g
- Reduced Sign On - Password Power; MS Office XP, SameTime 7.1, Unified Authentication) to ensure strategic conformity and data integrity
- Managed core real estate consolidation and relocation projects, providing project plans, deployment approach and business coordination, capacity planning and consolidation of data to strategic sites, reducing redundancy and cost
Education
Marquette University
Milwaukee, WISkills
- Microsoft Project
- Project Server
- Visio
- SharePoint Services
- JIRA
- Confluence
- Project and Program Management
- Virtual Team Resource Coordination/Oversight
- Financial and Budget Management
- Information Security Risk Management
- Cybersecurity Defense Management
- Management Reporting
Previous Experience
- Database Analyst/Site Systems Manager, Bank One, Provided technology and project support for Retail Line of Business.
- Corporate Portfolio Analyst, Bank One, Identified and analyzed bank’s Commercial Banking portfolio trends and consolidated data for senior management and corporate shareholder reporting.
- Compliance Auditor/ HMDA Manager, Bank One, Provided regulatory monitoring of lending and deposit functions, conducted federal regulation training, and interfaced with OCC Examiners during regulatory examinations.
Timeline
Vice President, Senior Program Manager, Enterprise Information Security Program Oversight Strategy
Wells Fargo
01.2012 - 01.2023
Contract – Senior Lead Project Manager, Identity and Access Management
Wells Fargo
01.2010 - 01.2012
Vice President / Lead Project Manager
JPMorgan Chase
01.2007 - 01.2009
Vice President / Program Manager
JPMorgan Chase
01.2005 - 01.2007
Senior Project Manager – Global Strategic Projects
JPMorgan Chase
01.1998 - 01.2005
Marquette University
Database Analyst/Site Systems Manager
Bank One
Corporate Portfolio Analyst
Bank One
Compliance Auditor/ HMDA Manager
Bank One
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