Job Search Status
Open to workDesired start date: Immediately
Work Type
Full TimeLocation Preference
On-SiteOpen to relocation: Yes
Open To Work
Kathleen Beavers
Garland,TX
Work Preference
Summary
Dedicated cleaning professional with a proven track record at ABM Janitorial Services, excelling in sanitation practices and customer service. Enhanced service delivery efficiency through innovative cleaning processes and effective team collaboration. Committed to maintaining high cleanliness standards while ensuring compliance with health and safety regulations.
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.
Conscientious sanitation professional skilled at safely and efficiently collecting Type and Type materials. Smoothly complete daily routes by using excellent multitasking and planning abilities. Competent team player with physical strength to lift heavy loads over extended time periods.
Reliable and honest Job Title skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
37
37
years of professional experience
Work History
Cleaner
ABM Janitorial Services
Dallas, TX
11.2017 - Current
- Oversaw daily cleaning operations to ensure high standards of cleanliness and hygiene.
- Trained and mentored new staff on efficient cleaning techniques and safety protocols.
- Implemented improved cleaning processes resulting in enhanced service delivery efficiency.
- Conducted regular inspections to maintain compliance with quality standards and client expectations.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided assistance to other staff members with cleaning of difficult areas.
House Cleaner
SuperMaides
Richardson, TX
03.2010 - 02.2015
- Supervised cleaning teams to ensure adherence to quality standards and client expectations.
- Developed efficient cleaning processes that improved overall workflow and reduced time spent on tasks.
- Trained new employees in safe cleaning practices and proper use of equipment and supplies.
- Implemented inventory management system for cleaning supplies, reducing waste and ensuring availability.
- Conducted regular inspections to maintain high cleanliness standards across various client properties.
- Resolved client concerns promptly, enhancing customer satisfaction and fostering long-term relationships.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Led deep cleaning initiatives to enhance home environments and client satisfaction.
Customer Service
Experian Consumer Services
Allen, TX
06.1989 - 11.2008
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
- Provided exceptional customer service, addressing clinician inquiries promptly and professionally.
- Streamlined customer service processes, reducing wait times and increasing satisfaction.
- Delivered exceptional customer service by addressing user inquiries promptly and professionally.
- Delivered exceptional customer service, addressing diner concerns promptly and professionally.
- Provided exceptional customer service, resolving concerns promptly and professionally.
- Built positive relationships with customers by providing exceptional customer service.
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Resolved customer service escalations to promote mutually beneficial outcomes.
Education
High School Diploma -
Duncanville
Duncanville, TX05-1988
Skills
Cleaning and sanitizing
Sweeping and mopping
Housekeeping
Customer service
Time management
Team collaboration
Reliability and punctuality
Problem-solving
Efficient cleaning techniques
Interior and exterior cleaning
Restroom sanitation
Attention to detail
Sanitation practices
Dusting techniques
Chemical handling
Health and safety compliance
Disinfection practices
Health and safety regulations
Stain removal techniques
Hazardous material handling
Basic maintenance
Safety protocols adherence
Bloodborne pathogens
Restroom upkeep
Quality assurance
Timeline
Cleaner
ABM Janitorial Services
11.2017 - Current
House Cleaner
SuperMaides
03.2010 - 02.2015
Customer Service
Experian Consumer Services
06.1989 - 11.2008
High School Diploma -
Duncanville