Kathleen Brewer
Specialty Pharmacy Technician
Greer,SC
Summary
A skilled Specialty Pharmacy Technician with the ability to overcome, adapt and preserver in any situation. Successful in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards that comply with state and national laws and regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Technician
Prisma Health Upstate
Greenville, SC
03.2023 - Current
- Coordinated with insurance companies to resolve billing discrepancies or obtain prior authorizations for specialty medications promptly.
- Managed high-pressure situations effectively by maintaining composure while prioritizing tasks during peak hours of operation.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Call and offer services to new patients and onboard them accordingly
- Educate and enrolls prospective patients on the benefits of the Patient Management program, which serves patients and improves their overall healthcare.
- Acts as a liaison between Pharmacy and other internal and external customers including hospital physicians, dispensing pharmacy staff and clinical pharmacists.
Medication Assistance Specialist
Novant Health-New Handover
Wilmington, NC
1 2022 - 02.2023
- Completes benefits investigations, prior authorizations, and financial assistance for patients
- Call and offer services to new patients and onboard them accordingly
- Call current patients that are enrolled in services and set up delivery
- Work with fertility, pediatric, pulmonology, neurology, rheumatology, GI, endocrinology, oncology, and HIV disease states
- Educate and enrolls prospective patients on the benefits of the Patient Management program, which serves the patients and improves their overall healthcare.
- Acts as a liaison between Pharmacy and other internal and external customers including hospital physicians, dispensing pharmacy staff and clinical pharmacists.
Pharmacy Tech III
Novant Health-New Handover
Wilmington, NC
01.2019 - 01.2022
- Assisted in refilling automatic refills for enrolled patients and packaged them for shipment.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Pharmacy Tech II
Prisma Health Upstate
Greenville, SC
01.2017 - 01.2019
- Assist the pharmacist on duty by typing and filling prescriptions
- Provide excellent customer service both on phone and in person
- Aids in insurance implementation and coupon cards.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Inventory Specialist and Lead Tech
CVS Pharmacy
Piedmont, SC
01.2014 - 01.2017
- Assist the pharmacist on duty by typing and filling prescriptions
- Provide excellent customer service both on phone and in person
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Controlled drug inventory handled returns and recalls.
Education
High School Diploma -
Lake City High School
Lake City, SC 05.2001 -
Skills
Willingness to Learn
Motivated self-starter
Able to work with a team and independently
Great Communication skills
Prior Authorization Specialist
Patient Outreach Specialist
Multitasking Abilities
Adaptability and Flexibility
Attention to Detail
Certification
CPhT - Certified Pharmacy Technician
References
- Ryan McGinley 412.613.7483 (Clinical Pharmacist)
- Caroline Lariaia 910.616.6225 (Medication Assistance Specialist)
- Ashlyn Grant 910.515.9540 (Patient Outreach Coordinator)
- Kariann Keels 910.538.0902 (Manager of Patient Outreach)
Timeline
Specialty Pharmacy Technician
Prisma Health Upstate
03.2023 - Current
Pharmacy Tech III
Novant Health-New Handover
01.2019 - 01.2022
Pharmacy Tech II
Prisma Health Upstate
01.2017 - 01.2019
Inventory Specialist and Lead Tech
CVS Pharmacy
01.2014 - 01.2017
High School Diploma -
Lake City High School
05.2001 -
Medication Assistance Specialist
Novant Health-New Handover
1 2022 - 02.2023
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