Kathleen Campagna
Dryden,MI
Summary
Seasoned Customer Operations Associate with 36 years of experience dedicated to providing highest quality service. Committed to exceeding expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
36
36
years of professional experience
Work History
Customer Operations Associate II
Johnson Controls, Inc
Auburn Hills, Michigan
12.1985 - Current
- Work with Subcontractors to resolve issues.
- Obtain PO's for material purchases
- Perform cost transfers
- Prepare & submit billings
- Prepare Certified Payroll Reports.
- OCIP/CCIP enrollments forms
- Reconciliation of accounts payable exception
- Assist installation team as needed to reach revenue goals.
- Update project/labor schedules as needed
Education
60 Credits in Finance. Did Not Complete Degree - Credit & Finance
Macomb Community College
Macomb, MI06.2002
High School Diploma -
Stevenson High School
Sterling Heights, MI06.1984
Skills
- Verbal and Written Communication
- Creative Problem Solving
- Customer Account Management
- Upbeat and Positive Personality
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Microsoft Office 365
- Invoice Preparation and Processing
- Computer Proficiency
Timeline
Customer Operations Associate II
Johnson Controls, Inc
12.1985 - Current
60 Credits in Finance. Did Not Complete Degree - Credit & Finance
Macomb Community College
High School Diploma -
Stevenson High School