Kathleen Casterline
Cortland
Summary
Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
2011
2011
years of post-secondary education
Work History
Loan officer
Seven Seventeen Credit Union
Warren
01.2016 - 11.2016
- Assisted members with loan applications and financial inquiries.
- Evaluated borrower creditworthiness and financial history.
- Explained loan products and terms to prospective clients.
- Provided exceptional customer service throughout the loan process.
- Maintained updated knowledge of lending regulations and policies.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Delivered high levels of customer service to facilitate smooth processes.
- Reviewed loan agreements to confirm completeness and accuracy.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Met with applicants to obtain information for loan applications and answer questions about process.
Shipping and Receiving Clerk
Flex Strut
Warren
05.2012 - 10.2015
- Processed incoming shipments and verified contents against purchase orders.
- Maintained accurate inventory records using warehouse management software.
- Coordinated with suppliers to schedule deliveries and resolve discrepancies.
Assistant Manager
SUBWAY®Restaurants
Cortland
02.2008 - 02.2012
- Supervised daily operations ensuring compliance with food safety standards.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels to ensure product availability and freshness.
Education
Maplewood High School
Mecca, OHSkills
- Loan evaluation
- Credit analysis
- Regulatory compliance
- Loan documentation
- Financial advising
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Customer service
- Financial services
- Team player
- Reliable
- Friendly
Timeline
Loan officer
Seven Seventeen Credit Union
01.2016 - 11.2016
Shipping and Receiving Clerk
Flex Strut
05.2012 - 10.2015
Assistant Manager
SUBWAY®Restaurants
02.2008 - 02.2012
Maplewood High School