Motivated and dedicated leader adept at guiding teams, managing complex projects, and achieving strategic objectives through efficient process development. Excels in driving operational excellence and high standards with strong analytical, communication, and collaborative skills. Committed to team success and continuous improvement.
Overview
1
1
Certification
39
39
years of professional experience
Work History
Case Manager
Northwell Peconic Bay Medical Center
02.2022 - Current
Coordinated comprehensive care plans for patients, ensuring seamless communication among healthcare providers.
Assessed patient needs and developed tailored interventions to enhance overall health outcomes.
Monitored patient progress and adjusted care strategies based on evolving medical conditions.
Facilitated access to community resources, bridging gaps in healthcare services for underserved populations.
Collaborated with multidisciplinary teams to ensure patient specific approaches in treatment plans and follow-ups.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Trained and mentored newly onboarded staff on best practices in case management and patient advocacy techniques.
Assistant Nurse Manager on Med-Surg/ Telemetry Unit
Northwell Peconic Bay Medical Center
01.2021 - 02.2022
Support the nurse manager’s implementation of the strategic plan by effective communication with all team members
Demonstrates superior knowledge and competencies of the business needs for day-to-day operations on the unit
Act as professional role model and clinical expert, actively practicing and promoting standards of professional practice, and inspiring team members to pursue continuing education
Remains current on knowledge of population health, scope and standards of practice, professionalism and regulatory readiness
Mentored nursing staff, fostering professional growth and promoting best practices.
Led daily operations to ensure optimal patient care and efficient workflow.
Developed staff schedules, aligning resources with patient needs and unit demands.
Effectively communicates with staff and patients in addition to the physicians and administrators
Collaborates with team members and physicians regarding patient care while being a liaison between doctors and family members
Admission Discharge Registered Nurse
Northwell Peconic Bay Medical Center
01.2019 - 01.2021
Championed patient-centered care by delivering comprehensive admission assessments, personalized education, and meticulous medication reconciliation, elevating patient satisfaction scores to and fostering family presence in care decisions.
Led robust discharge planning initiatives, commencing at admission, to ensure proper transitions of care and empower patients/families with essential education, directly contributing to improved outcomes and reduced post-discharge complications.
Evaluated and documented patient conditions, ensuring accurate medical records.
Led quality improvement initiatives to enhance patient safety and care standards focusing on Bed Request to Bed Occupancy Time.
Administered medications and monitored patient responses to ensure optimal care.
Registered Nurse, Medical-Surgical Unit
Northwell Peconic Bay Medical Center
08.2002 - 01.2019
Administered medications and monitored patient responses to ensure optimal care.
Collaborated with multidisciplinary teams to develop and implement individualized care plans.
Educated patients and families on health management, discharge planning, and medication adherence.
Conducted comprehensive assessments to identify patient needs and coordinate appropriate interventions.
Implemented infection control protocols, significantly enhancing patient safety standards within the unit.
Participated in quality improvement initiatives to obtain and maintain TJC Orthopedic Center of Excellence, enhance patient outcomes and care delivery methods.
Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
Provided health education to patients and families regarding discharge instructions and plans of care.
Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
Patient Care Technician
Central Suffolk Hospital
02.1987 - 08.2002
Monitored patient vital signs and reported changes to nursing staff.
Assisted patients with daily living activities, ensuring comfort and dignity.
Maintained cleanliness and organization of patient care areas and equipment.
Education
Master of Science - Nursing Administration
SUNY Empire State College
Saratoga Springs, NY
07-2023
Bachelor of Science - Nursing
SUNY Empire State College
Saratoga Springs, NY
01-2018
Associate of Applied Science - Nursing
Suffolk County Community College
Selden, NY
05-2002
Skills
Care coordination
Client advocacy
Utilization review / management
Compliance procedures
Milliman guidelines
CMS compliance
Prior authorization
HIPAA compliance
Healthcare regulations
Managed care
Discharge planning
Accomplishments
2024 Case Manager of the Year
Certification
Hospital and Community Patient Review Instrument (H/C PRI) 2004
National Association of Orthopedic Nurses (NAON) 2020
Timeline
Case Manager
Northwell Peconic Bay Medical Center
02.2022 - Current
Assistant Nurse Manager on Med-Surg/ Telemetry Unit