Kathleen Dexter
Crofotn,Kentucky
Summary
Engaging Assistant with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies.
Overview
21
21
years of professional experience
Work History
Certified Paraoptometric Assistant
Heltsley Eye Care
Hopkinsville, KY
02.2004 - Current
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
- Called patients to inquire about post-operative status or recovery.
Administrative Assistant
Jennie Stuart Medical Center/Information Systems
Hopkinsville, KY
07.2001 - 12.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Education
High School Diploma -
Christian County High School
Hopkinsville, KY06.2001
Skills
- Critical Thinking
- Appointment Coordination
- Strong Organizational Skills
- Confidentiality and Data Protection
- Multi-Line Telephone Systems
- Multitasking and Time Management
- Invoice Processing
- Direct Supervision
Timeline
Certified Paraoptometric Assistant
Heltsley Eye Care
02.2004 - Current
Administrative Assistant
Jennie Stuart Medical Center/Information Systems
07.2001 - 12.2003
High School Diploma -
Christian County High School