Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathleen Drake

Port Charlotte,FL

Summary

Medical case manager working in the Ryan White program. Providing exceptional client care while building positive relationships with clients and fellow associates. Self-motivated, with a strong sense of personal responsibility. Skillful communication, detail oriented.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Human Services Program Analyst - Ryan White

Florida Department Of Health In Desoto County
04.2014 - Current
  • Completes comprehensive needs assessments of individuals presenting themselves for services.
  • Develops individualized care plan to address identified needs. Care plan implementation, client contact, monitoring, and follow up.
  • Client enrollment in appropriate services including ADAP and HOPWA.
  • Completes and maintains accurate documentation of all client-specific activities.
  • Counseling, Support, Education.
  • Linkage, referral, patient navigation.
  • Ensures Ryan White services are consistently used as payor of last resort.

Medical Assistant

Florida Department Of Health In Charlotte County
04.2010 - 04.2014
  • HIV/AIDS
  • Prior to admission, prepare patient charts and review patient needs.
  • Upon admission listen to HIV/AIDS patient needs; obtain and record height, weight, and blood pressure; obtain social history including sexual history, drug use, mental health history, use of illicit drugs along with use of drugs and alcohol; inform providers of patient concerns along with recorded data; obtain blood draws as ordered.
  • HIV Testing – performs and documents pre and post test counseling and specimen collection.
  • Adult and pediatric primary care, cardiovascular clinic, PT/INR clinic, endocrine clinic, gynecology clinic.
  • Developed system for ordering and tracking medications issued by DOH Central Pharmacy.
  • Assumed responsibility for ensuring accuracy of medication use
  • Clinical Administrative Experience.
  • Organized H1N1 clinics and outreach which involved working with community partners, organizing vaccination and education events.
  • Developed and instituted process for providing and tracking transportation for HIV patients.
  • Assist patient obtain access to specialists when referral was made by provider.

Interview Clerk

Florida Department Of Health In Charlotte County
04.2008 - 04.2010
  • Responsible for financial screening/assessment including Medicaid verification.
  • Assist patients to apply for Medicaid and various government programs including SNAP Benefits and cash assistance.
  • Information provided regarding local services and agencies.
  • Served to check in and check out clients
  • Responsible for billing clients and accepting payment for services
  • Set appointments for clients for follow up, lab, and test results in Health Management System (HMS).

Education

Some College (No Degree) -

Edison State College/Florida SouthWestern State
Punta Gorda, FL

High School Diploma -

Charlotte High School
Punta Gorda, FL
06.1981

Skills

  • Microsoft Office
  • EXCEL
  • HMS
  • FLMMIS
  • CAREWare
  • Provide Enterprise
  • FLShots

Certification

Medical Assistan 2009

Timeline

Human Services Program Analyst - Ryan White

Florida Department Of Health In Desoto County
04.2014 - Current

Medical Assistant

Florida Department Of Health In Charlotte County
04.2010 - 04.2014

Interview Clerk

Florida Department Of Health In Charlotte County
04.2008 - 04.2010

Some College (No Degree) -

Edison State College/Florida SouthWestern State

High School Diploma -

Charlotte High School

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Kathleen Drake