Summary
Overview
Work History
Education
Skills
Accomplishments
Equestrian
Timeline
Generic

Kathleen Emery

Allendale,NJ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lab Technician position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Restaurant Hostess

PAZZA
03.2023 - 02.2024
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Opened and closed seating sections according to volume of guests.
  • Increased efficiency by organizing menus and updating daily specials boards before each shift.

Waitress

Allendale Bar & Grill
06.2019 - 02.2023
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Volunteer Horse Handler for Special Needs Patients

Pony Power Therapies
07.2017 - 02.2019
  • Trained animals in behavioral compliance or other special routines or commands.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
  • Educated clients on proper horsemanship fundamentals including groundwork exercises, riding techniques, nutrition management strategies.
  • Assisted in the rehabilitation of injured or neglected horses, providing compassionate care and working closely with veterinary professionals to monitor progress.
  • Advised students on standard riding gear, proper use and basic care and maintenance.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form and skills.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Educated visitors and staff on proper animal care and handling.
  • Washed, trimmed and brushed animals to maintain good grooming standards.

Education

Associate of Science - Health Sciences

Bergen Community College
Paramus, NJ
05.2026

Bachelor of Science - Psychology

Ramapo College of New Jersey
Mahwah, NJ
05.2025

Bachelor of Science - Clinical Psychology

Rowan University
Glassboro, NJ
02.2022

Skills

  • Administrative tasks
  • Staff education and training
  • Telephone Etiquette
  • Positive Attitude
  • Client relations strength
  • Recordkeeping
  • Flexible Schedule
  • Deadline Adherence
  • Leadership Qualities
  • Professional Appearance
  • Attention to Detail
  • Adaptability and Dependability
  • Organized and Efficient
  • Disability Awareness
  • Answering Phones
  • Emotional awareness
  • Analytical and Critical Thinking
  • Organization and Time Management
  • Task Prioritization
  • Organizational Skills

Accomplishments

  • 2021: Reserve Champion at HITS (Horse Shows in the Sun) Horse Show for Hunter Jumper Competition, Saugerties, NY
  • 2018: Recipient of Sportsmanship Award at Essex Equestrian Center IEA (Interscholastic Equestrian Association) Horse Show, West Orange, NJ
  • 2017: Reserve Champion at Garden State Horse Show for Hunter Jumper Competition, Sussex Equestrian Center
  • 2017: Reserve Champion at Fall Finale Horse Show, Sussex Equestrian Center

Equestrian

Starting riding horses at 8 years old.  Owned my first horse at 12 years old and started competing in horse shows


....................KATHLEEN - ADD THE REST OF YOUR STORY...........................


Joined Rowan University's Equestrian Team and won First Place at my first college horse show.

Timeline

Restaurant Hostess

PAZZA
03.2023 - 02.2024

Waitress

Allendale Bar & Grill
06.2019 - 02.2023

Volunteer Horse Handler for Special Needs Patients

Pony Power Therapies
07.2017 - 02.2019

Associate of Science - Health Sciences

Bergen Community College

Bachelor of Science - Psychology

Ramapo College of New Jersey

Bachelor of Science - Clinical Psychology

Rowan University

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