Kathleen Federico
Douglas,MA
Summary
Highly organized and skilled at prioritizing demanding, time-driven tasks with accuracy and attention to detail. Exceptional problem-solving and analytical abilities enable me to tackle complex challenges effortlessly. A confident communicator, adept at serving as an intermediary and establishing solid relationships with clients, vendors, staff, and management. Proficient in remote work, ensuring seamless efficiency.
Overview
28
28
years of professional experience
1
1
Certification
Work History
ER Tech/PCA II
UMass Memorial Medical Center
04.2023 - Current
Senior Mortgage Processor
Prestige Home Mortgage
08.2019 - 09.2022
Client Relations Manager
Caliber Home Loans
04.2017 - 08.2019
Senior Legal Assistant to VP of Regional Claims Counsel
Stewart Title Guaranty Company
12.2011 - 09.2017
Sales Coordinator
Aqua Leisure Industries
03.2015 - 04.2017
Senior Real Estate, Paralegal
Russell and Associates, LLC
08.2010 - 09.2011
Assistant Manager
Especially For Pets
05.2009 - 09.2011
Senior Real Estate Paralegal/Title Manager
Portnoy & Greene, P.C.
11.2001 - 05.2009
Senior Mortgage Processor
Sundeck Mortgage
05.2009 - 02.2009
Senior Real Estate Paralegal
Bruce E. Linsky
07.2000 - 11.2001
Senior Real Estate Paralegal
Stephen T. David
08.1996 - 07.2000
Education
Associate degree in Allied Health/Pre-Nursing -
Quinsigamond Community College
Worcester, MAParalegal Certificate -
Northeastern University
01.2003
Diploma -
Norwood High School
Norwood, MA01.1995
Skills
- Office Administration
- Research and data collection
- Legal Document Preparation
- Closing assistance
- Teamwork and Collaboration
- Customer Service
- Appointment Scheduling
- Residential mortgage lending regulations
- Appraisal review
- Organizational Skills
- Critical Thinking
- Data Entry
- Vital signs monitoring
- Medical Terminology
- Phlebotomy
- 12-lead EKG monitoring
- Airway Management
- CPR
- Direct Patient Care
- Emergency Response
- HIPAA Compliance
- Medical terminology knowledge
- Patient Observation
- ADL support
- Blood Glucose Monitoring
- Room Cleaning and Restocking
- Basic Life Support
- CPR Certification
- Electronic Charting
- Patient Care Technician
- Adaptable
- Patient Safety Management
- Computer Skills
- Scheduling and calendar management
- Relationship Building
- Multi-Line Phone Systems
- Administrative Support
- File Organization
- Customer Relations
- Microsoft Office Suite
Relevantskillsandexperience
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), EPIC, H2O, Encompass, DocuSign, AUS, Zoom, Teams, and wholesale lending websites., Ability to work in a fast-paced environment within a team setting, independently, handle multiple priorities, and learn new procedures., Completed a wide variety of administrative tasks including managing an extremely active calendar, completing expense reports, composing and preparing correspondence, coping, filing scanning, welcoming clients, and screening phone calls., Provide high-level administrative support to department leadership., Accomplished & energetic real estate paralegal with over fifteen years of experience., Assisted in residential closings, from pre- to post-closing. Conducted preliminary title research online, prepared residential title insurance commitments, title policies, and endorsements., Ordered surveys, title searches, insurance certificates, payoff statements, municipal lien certificates, and obtained mortgage discharges., Effective time management and ensured complex situations were elevated and resolved., Mortgage industry professional with five-plus years of loan-processing experience and a comprehensive knowledge of conventional and government loan programs., Managed a high-volume pipeline, and met critical deadlines while maintaining accuracy, and outstanding customer service and communication., Review, analyze, and clear conditions as required by Underwriting., Knowledge of wholesale lending, and brokered loans., Skilled in-patient care, medical equipment operation and maintenance, and record keeping., Performs EKGs, blood draws, and finger sticks., Maintained a safe environment for patients, staff, physicians, and visitors., PCA II/ER Technician for a Level I trauma center.
Certification
BLS
Timeline
ER Tech/PCA II
UMass Memorial Medical Center
04.2023 - Current
Senior Mortgage Processor
Prestige Home Mortgage
08.2019 - 09.2022
Client Relations Manager
Caliber Home Loans
04.2017 - 08.2019
Sales Coordinator
Aqua Leisure Industries
03.2015 - 04.2017
Senior Legal Assistant to VP of Regional Claims Counsel
Stewart Title Guaranty Company
12.2011 - 09.2017
Senior Real Estate, Paralegal
Russell and Associates, LLC
08.2010 - 09.2011
Assistant Manager
Especially For Pets
05.2009 - 09.2011
Senior Mortgage Processor
Sundeck Mortgage
05.2009 - 02.2009
Senior Real Estate Paralegal/Title Manager
Portnoy & Greene, P.C.
11.2001 - 05.2009
Senior Real Estate Paralegal
Bruce E. Linsky
07.2000 - 11.2001
Senior Real Estate Paralegal
Stephen T. David
08.1996 - 07.2000
Associate degree in Allied Health/Pre-Nursing -
Quinsigamond Community College
Paralegal Certificate -
Northeastern University
Diploma -
Norwood High School
Similar Profiles
Brittany EssexBrittany Essex
Labor & Delivery RN at UMass Memorial Medical Center – Memorial CampusLabor & Delivery RN at UMass Memorial Medical Center – Memorial Campus
Kaitlyn WoodsonKaitlyn Woodson
PCA at UMass Memorial Medical Center - Memorial CampusPCA at UMass Memorial Medical Center - Memorial Campus
Marcia AndersonMarcia Anderson
Registered Nurse at UMass Memorial Medical Center - Memorial CampusRegistered Nurse at UMass Memorial Medical Center - Memorial Campus
Josette PaduaniJosette Paduani
Patient Care Associate 2 (Emergency Room) at UMass Memorial Medical Center - Memorial CampusPatient Care Associate 2 (Emergency Room) at UMass Memorial Medical Center - Memorial Campus
Kelley BuchananKelley Buchanan
Product Support Specialist at WiseTech GlobalProduct Support Specialist at WiseTech Global