Kathleen Fitzgerald

Knowledgeable Quality and Outcomes Professional with robust background in directing quality initiatives. Skilled in developing and implementing quality improvement initiatives that support and enhance patient safety and positive outcomes. Demonstrated ability in leading cross-functional teams and driving continuous improvement processes.

Known for adaptability and fostering a culture of excellence.

• Collaboratively achieved Leapfrog A Safety Grade through effectively helping with reduction in outcome measures including Patient Safety Indicators and Hospital Acquired Conditions.
• Collaborated with Surgical Services Team and pharmacy to successfully decrease surgical site infections.
• Collaboratively decreased ventilator hours in the ICU resulting in a reduction in ventilator acquired pneumonia, increased mobility and reduction in ICU length of stay

National Association of Healthcare Quality- NAHQ

Institute for Healthcare Improvement- IHI

• CPHQ- Certified Professional in Healthcare Quality
• CPPS- Certified Professional in Patient Safety
• LSSGB- Lean Six Sigma Green Belt
• TeamSTEPPS Master Trainer
• BLS certified
• Certified Legal Nurse Consultant

• Lead the Quality and Outcomes team in goals to improve Consumer Centricity, Culture, and Customer Experience
• Empower the Quality and Outcomes team by fostering an environment of learning, growth, responsibility and accountability
• Excellent relationship building skills, working closely with nursing, medical staff , senior leadership to promote teamwork and respectp
• Excellent critical thinking skills and ability to apply to performance improvement initiatives, patient safety events, recognition of quality of care concerns and problem solving within the Quality and Outcomes Team
• Self accountability focused to produce outcomes professionally and personally, utilizing SMART goals