KATHLEEN FOSTER
Round Rock,TX
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager
SKECHERS Factory Outlet
Round Rock, TX
10.2023 - Current
- Assisted in managing daily store operations to enhance customer experience.
- Trained and mentored new team members on sales techniques and product knowledge.
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Implemented visual merchandising strategies to optimize product displays and drive sales.
Shift Supervisor
Corner Bakery Cafe
Round Rock, TX
08.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Delivered successful training to more than Number employees during tenure, educating on successful work processes and productivity strategies.
- Developed job assignments for Type team, planned production schedules and strengthened organization of task flows.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Developed and implemented new processes and procedures to streamline operations.
Shift Supervisor
Walgreens Boots Alliance
Cedar Park, TX
09.2021 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Education
AA - General Studies
University of Phoenix
Dallas, TX01.2007
Skills
- Skilled in Revit
- Staff Management
- Time Management
- Changing Out Tills
- Train Employees
- Bank Deposit Preparation
- Corrective Actions
- Production Efficiency
- Cash Register Operations
- Protective Equipment Knowledge
- Judgment and Decision-Making
- Critical Thinking
- Coffee Machinery
- Quality Control Analysis
- Team Member Motivation
- Store Opening and Closing
- Continuous Improvements
- Deposit Verification
- Mozilla Firefox
- Operations Management
- Suggestive Selling
- Order Supplies
- Production Management
Timeline
Assistant Manager
SKECHERS Factory Outlet
10.2023 - Current
Shift Supervisor
Corner Bakery Cafe
08.2022 - Current
Shift Supervisor
Walgreens Boots Alliance
09.2021 - 06.2022
AA - General Studies
University of Phoenix