Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Hi, I’m
Kirsten Million
Customer Service/Manager
Ellsinore,Missouri
Summary
Overview
2
years of professional experience
Work History
McDonald'sVan Buren, MO
Manager
03.2021 - Current
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
McDonald'sVan Buren, Missouri
Crew Member
12.2018 - 04.2019
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
Education
East Carter Co. R-Ii High SchoolEllsinore, MO
High School Diploma
05.2021
University Overview
- Professional Development: JAG I learned how to prepare myself for adult hood and my future career.
Skills
- Motivating Performers
- Skilled in Revit
- Money Transfers
- Labor and Food Cost Control
- Resolving Complaints
- Focus and Follow-Through
- Managing Employee Relations
- Hospitality Management
- Managing Cash Register
- Business Leadership
- Employee Coaching and Motivation
- Corrective Actions
- Team Member Motivation
- Monetary Transactions
- Constructive Feedback
- Shift Coverage
- Positive Learning Environment
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
Timeline
Manager
McDonald's
03.2021 - Current
Crew Member
McDonald's
12.2018 - 04.2019
East Carter Co. R-Ii High School
High School Diploma
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