Summary
Overview
Work History
Education
Skills
Credentials
Certification
Timeline
Generic

Kathleen Gibson

Attica,USA

Summary

Dynamic Imaging Manager with extensive experience at Corewell Health, recognized for enhancing operational efficiency and serving as a CT subject matter expert. Demonstrated success in leading cross-functional teams to improve patient care and streamline processes, resulting in significant revenue growth. Proficient in CT protocoling and complex problem-solving, committed to fostering a culture of continuous improvement and collaboration.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Manager Imaging, Outpatient Imaging Centers, North CHE

Corewell Health
Royal Oak, MI
03.2024 - Current
  • Manage the 7 North CHE Outpatient imaging centers.
  • Work with imaging supervisors to optimize the outpatient schedule to increase revenues, while prioritizing patient care and satisfaction.
  • Educate and mentor imaging supervisors to facilitate changes with staff and department culture.
  • CT Subcommittee facilitator.
  • ACR accreditation and virtual surveys.
  • CCTA build, education, and bringing departments online with FFR.
  • Assist departments with CT protocoling parameters.
  • CT PACE participant.
  • CT Subcommittee member, and policy writer.
  • Member of CT OEE initiative.
  • Collaborate with registration and appointment center to improve scheduling and expediting patient flow through the imaging departments.
  • Assisted in the CCTA Outpatient start up at Troy Outpatient Imaging Center, Sterling Heights.
  • Creating, implementation and review of processes, protocols, and policies within the department.
  • Research and create SBARs, Business Proposals to make positive changes for Corewell Health.
  • Participate in the planning and purchasing of new equipment for the imaging centers.
  • During OEE assisted in the role out of the new system, worked to bring forward issues/concerns and assisted in working towards strong solutions.

Supervisor Computed Tomography and Special Procedures

Corewell Health, Troy
Troy, MI
01.2018 - 03.2024
  • Run the daily operations of the CT and IR department at the Troy main campus and SH-OSC with 63 FTE’s.
  • Responsible for 63 FTE’s, appropriate staffing of all 3 shifts in the CT department, IR daily staffing/ on call schedule, staff payroll, evaluating employees, interview and hiring new staff along with following the Just Culture algorithm to counsel staff and terminating employment.
  • Educating and orientating new staff as well as continuing education of current staff.
  • Creating, implementation and review of processes, protocols, and policies within the department.
  • Work with the appointment center to optimize the out-patient schedule to increase revenues, while keeping patient care and satisfaction as the center of importance.
  • Collaborate with registration to improve patient flow through the mutual departments.
  • Worked with Emergency room staff to provide peak efficiency for imaging patients while keeping the highest level of patient care.
  • Sit on various committees Neuroscience COE, Ernst Valve Conference, CT Standardization Committee, Patient and Family Centered Care, IR Subcommittee, CT Subcommittee, BCMA and Documentation of Contrast, Trauma Committee, Stoke Committee, Imaging OEE AOC/IST, CT OEE workgroup, IR OEE workgroup.
  • Work with administration to add additional staff to open a second outpatient CT scanner on the afternoon shift and increase revenue and decrease back log of appointments.
  • Work with administration to increase IR department to address backlog of patients, as well as increasing the ability to meet the Radiologists needs to address more complex procedures.
  • Responsible for department quality assurance, ACR accreditation, Joint Commission ready.
  • Work with Radiologists and Administration in purchasing appropriate equipment.
  • Move between the 2 radiology departments to address issues and concerns of Radiologists, Patients, and other staff.
  • First assist to IR physicians during IR procedures, sterile prep of patients, bedside procedures, on call coverage.
  • Perform CT exams, 3-D post processing of images, assist Radiologist with procedures, on in-patient, emergency patients, as well as outpatients.

CT Supervisor

Corewell Health, Troy
Troy, MI
05.2011 - 01.2018
  • Run the daily operations of the CT department at the Troy main campus and SH-OSC with 51 FTE’s.
  • Responsible for 51 FTE’s, appropriate staffing of all 3 shifts in the CT department, staff payroll, evaluating employees, interview and hiring new staff along with following the Just Culture algorithm to counsel staff and terminating employment.
  • Educating and orientating new staff as well as continuing education of current staff.
  • Creating, implementation and review of processes, protocols, and policies within the department.
  • Work with the appointment center to optimize the out-patient schedule to increase revenues, as well as keep patient care and satisfaction to the Beaumont standard.
  • Collaborate with registration to improve patient flow through the mutual departments.
  • Worked with Emergency room staff to provide peak efficiency for imaging patients while keeping the highest level of patient care.
  • Meet with patients to address issues and concerns.
  • Sit on various committees Neuroscience COE, Ernst Valve Conference, CT Standardization Committee, Patient and Family Centered Care, BCMA and Documentation of Contrast.
  • Work with administration to add additional staff to open a second outpatient CT scanner on the afternoon shift and increase revenue and decrease back log of appointments.
  • Responsible for department quality assurance, ACR accreditation, Joint Commission ready.
  • Work with Radiologists and Administration in purchasing appropriate equipment.
  • Perform CT exams, 3-D post processing of images, assist Radiologist with procedures, on in-patient, emergency patients, as well as outpatients.

Afternoon Supervisor of CT

Corewell Health, Troy
Troy, MI
11.2006 - 05.2011
  • Run the daily operations of the afternoon shift of the CT department at Troy and SH-OSC.
  • Responsible for appropriate staffing, evaluating employees, and hiring new staff.
  • Educating and orientating new staff as well as continue education of current staff.
  • Implementation and review current and new processes within the department.
  • Work with the appointment center to optimize the out-patient schedule to increase revenues, as well as keep patient care and satisfaction to the Beaumont standard.
  • Collaborate with registration to improve patient flow through the mutual departments.
  • Epic super user, assisted with the training of Radiologists, Emergency Physicians, House Physicians, and Nursing staff at both Royal Oak and Troy hospitals.
  • Have worked with Emergency room staff to provide the highest level of patient care.
  • Address patient issues and concerns.

CT Technologist

Corewell Health, Troy
Troy, MI
01.2004 - 11.2006
  • Performed various CT exams on in-patients, out-patients, and emergency patients.
  • Assist physicians with CT guided biopsies and drainages.
  • Provide patients with a comfortable atmosphere.
  • Post processing of CT images as well as case documentation.

Medical Assistant/ Radiological Technologist

Fugle and Assoc.
Waterford, MI
04.1997 - 07.2001
  • Completed patient’s histories.
  • Scheduled appointments and surgeries for patients.
  • Assisted the physicians in minor surgeries and casting.
  • X-rayed patients and copied films.
  • Trained employees on the software for appointment scheduling and billing.
  • Completed patient medical disability and insurance forms.
  • Debt collection.

Medical Assistant

Waterford Family Practice
Waterford, MI
06.1990 - 04.1997
  • Company Overview: Dr. Nestor Halicki
  • Interviewed patients completing histories.
  • Performed injections and venipuncture.
  • Took patients vitals and performed pulmonary function tests.
  • Scheduled appointments and surgeries for patients.
  • Assisted the physicians in minor surgeries, applying casts, and removing casts.
  • X-rayed patients and copied films.
  • Completed patient medical disability and insurance forms.
  • Dr. Nestor Halicki

Education

Master of Healthcare Administration - Healthcare Administration, Management, Leadership

Western Governors University
Salt Lake City, Utah
01.2023

Bachelor of Applied Science - Radiologic Technology, Health Care Management

Siena Heights University
Adrian, MI
01.2013

Associates in Applied Science - Radiologic Technology

Oakland Community College
Bloomfield Hills, MI
01.2001

Medical Assistant Course -

Oakland Schools Technical Campus Northwest
Clarkston, MI
01.1990

Skills

  • Policy writing
  • CT protocoling
  • Process improvement
  • Operational efficiency
  • Team leadership
  • Complex Problem-solving
  • Change management
  • Cross-functional teamwork

Credentials

MHA, R.T. (R) C.T.

Certification

  • Certified R.T. (R)(CT)(ARRT)
  • BLS (AED Certified)
  • N-95 Certified Fit-Tester

Timeline

Manager Imaging, Outpatient Imaging Centers, North CHE

Corewell Health
03.2024 - Current

Supervisor Computed Tomography and Special Procedures

Corewell Health, Troy
01.2018 - 03.2024

CT Supervisor

Corewell Health, Troy
05.2011 - 01.2018

Afternoon Supervisor of CT

Corewell Health, Troy
11.2006 - 05.2011

CT Technologist

Corewell Health, Troy
01.2004 - 11.2006

Medical Assistant/ Radiological Technologist

Fugle and Assoc.
04.1997 - 07.2001

Medical Assistant

Waterford Family Practice
06.1990 - 04.1997

Master of Healthcare Administration - Healthcare Administration, Management, Leadership

Western Governors University

Bachelor of Applied Science - Radiologic Technology, Health Care Management

Siena Heights University

Associates in Applied Science - Radiologic Technology

Oakland Community College

Medical Assistant Course -

Oakland Schools Technical Campus Northwest

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Kathleen Gibson